ASL-Operations

stand out for good • Ridgeland, MS

11d • Onsite

About The Position

Altar'd State is a rapidly growing women's fashion brand with over 130 locations across 40 states. The company emphasizes a welcoming environment, thoughtful product curation, and a strong commitment to giving back and making a difference. Their mission, "Stand Out. For Good.", is reflected in initiatives like Mission Mondays, where 10% of net proceeds support local charities, and a partnership with Coprodeli USA to build schools in Peru. The Assistant Store Leader of Operations supports the Store Leader in achieving all store objectives, including exceptional guest service, sales targets, expense management, loss prevention, and merchandising presentation, while fostering associate and guest engagement. This role involves providing outstanding guest service through relationship building, product knowledge, and maintaining a clean store environment. Operations Leaders are expected to drive sales, improve operational efficiencies, and develop team talent.

Requirements

• 1 year Retail Management experience
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently.
• May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
• Must be able to lift and carry 30 pounds regularly without assistance.

Nice To Haves

• Bachelor’s Degree preferred

Responsibilities

• Lead and support the Store Leader by directing activities to achieve all store goals.
• Provide best of class guest service.
• Achieve sales objectives.
• Manage operating expenses.
• Implement loss prevention strategies.
• Ensure merchandising presentation standards are met.
• Drive associate and guest engagement.
• Provide guests with exceptional service through relationship building and product knowledge.
• Maintain a clean and well-maintained store environment.
• Drive excellence through increasing sales and finding operational efficiencies.
• Develop top talent within the team.
• Foster a guest-focused team environment by driving volume and anticipating guest needs.
• Achieve excellent guest service by role-modeling company service standards.
• Provide timely feedback to associates, and reward and recognize performance to drive retention.
• Hold self and associates accountable for financial results and performance standards.
• Manage conflict and coach by applying company-recommended processes, standards, and guidelines.
• Empower and involve associates in decision-making processes.
• Receive feedback and foster dialogue around solutions.
• Develop associates through an individualized approach by matching talent with tasks, delegating, and challenging on results.
• Foster team commitment through support, relationship building, and recognizing individual contributions.
• Lead by managing through change and adversity.
• Make recommendations on hiring, promotions, and terminations of team members based on performance.
• Consistently meet or exceed store and individual goals.
• Engage guests and make their shopping experience exceptional.
• Co-lead floor sets/refresh management.
• Manage and oversee scheduling.
• Manage back-of-house organization.
• Manage shipment and product preparation process (steaming, hanging, etc.).
• Plan and manage merchandise markdown process.
• Manage supply orders, maintenance, and cleaning.
• Manage inventory/damages audits.
• Manage banking and loss prevention systems.
• Train new associates on operational processes.
• Co-manage payroll and be responsible for the store’s financial performance.
• Make decisions regarding store operations and planning.
• Control workflow through successful planning and delegation.
• Execute task directives within designated time frames.
• Complete opening/closing procedures.
• Adhere to loss prevention practices and report potential incidents to ensure shortage control.
• Communicate effectively with the executive team.
• Utilize and manage weekly reporting to track, analyze, and communicate business results and determine strategies to maximize sales.
• Interpret Home Office communication through Store Leader / District Leader partnership.
• Partner with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement, and overall visual environment.
• Maintain awareness of brand aesthetic and relevance to the store environment and communicate with the team.
• Communicate performance observations and offer feedback to the District Leader.

Benefits

• Giving back and making a difference in the world
• Mission Mondays: 10% of net proceeds go directly to local charitable organizations
• Long-standing partnership with Coprodeli USA, building schools for impoverished communities in Peru
• Fortune's Best Companies to Work For recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level