PERMANENT CONTRACT - ASSISTANT STORE DIRECTOR (40H) - LOS ANGELES - MELROSE

JACQUEMUS • Los Angeles, CA

4d • Onsite

About The Position

The Assistant Store Director acts as the second-in-command of the boutique, ensuring the day-to-day leadership of the store and taking full operational responsibility in the absence of the Store Director. This role requires a strong business leader capable of driving commercial performance, developing high-performing teams, and maintaining the highest standards of operational excellence and client experience. This position is designed for a leader who can confidently manage the boutique with a high level of autonomy, allowing the Store Director to focus on strategic business development and external projects while ensuring seamless store operations.

Requirements

• At least 5 years work experience in luxury retail environment with leadership experience
• Knowledge of Microsoft Office programs and Store operation applications
• Action oriented; drive for results
• Able to motivate others and build effective teams
• Service orientation and customer focus
• Social perceptiveness
• Able to mediate and negotiate to resolve conflict
• Problem-solver
• Strong oral and written communication skills

Responsibilities

• Develop, train and continuously motivate associates towards achieving and exceeding personal and category sales objectives while applying retail excellence.
• Demonstrate leadership by playing an active role on the selling floor, coaching and team.
• Manage and lead team efforts in clienteling focused on new client acquisition and retention
• Analyze and monitor store KPI’s on a daily, weekly and monthly basis to implement action plans to achieve target KPI’s
• Perform daily reporting and analysis & identify opportunities to improve performance.
• Ensure the highest level of customer service
• Analyze performance by category and partner with the Merchandising team to validate action plan in order to drive a positive and sustainable growth
• Responsible for P&L of the store
• Own the day-to-day performance of the boutique and proactively identify business opportunities
• Take ownership of sales results and implement commercial action plans
• Make operational decisions independently to ensure business continuity
• Partner with the Store Director to define and execute the boutique strategy
• Monitor profitability and optimize store resources
• Lead, coach, and motivate team to perform at their highest potential
• Coach the sales team on how to deliver a unique and memorable shopping experience, observing the sales floor and providing feedback accordingly
• Manage performance review and development plans for all direct reports.
• Ensure all staff receives monthly, quarterly and annual feedback
• Ensure behavior reflects the Jacquemus brand and people values, showing pride, enthusiasm, commitment and initiative
• Approve and monitor store schedules
• Ensure the integrity of payroll and the payroll process
• Ensure store visual merchandising standards are met and maintained.
• Review sales frequently and take action on visual merchandising to maximize sales
• Ensure compliance with corporate policies and procedures;
• Partner with Retail Operations to ensure inventory accuracy and shrink rates within company standards by regularly following up with operations and executing initiatives as needed
• Ensure smooth day-to-day operations of the boutique while maintaining brand standards
• Anticipate operational challenges and implement appropriate solutions
• Coordinate cross-functional projects and support new business initiatives
• Responsible for driving the in-store shift from walk-in customer outreach to meaningful client relationship building by supporting the development of a robust client development strategy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed