Assistant Station Leader - PHL Airport

Skyhop Global•Tinicum Township, PA

5d•Onsite

About The Position

SkyHop Global has an immediate opening for an Assistant Station Leader at our Philadelphia (PHL) station! This is your chance to join one of the fastest-growing companies in airline ground transportation and play a key role in leading people, driving operations, and creating Raving Fan experiences every day.

Requirements

2–3 years of experience in transportation, logistics, or a related field
Strong leadership, problem-solving, and communication skills
Proven ability to manage schedules, projects, and relationships
Comfortable with reporting and basic technical tools
Valid driver’s license and insurable under company policy
Willingness to lift up to 75 lbs., work outdoors in all weather, and obtain airport permits as required
Flexible schedule, including occasional evenings and weekends
Passion for delivering excellent service and developing others

Responsibilities

Provide direction and motivation to drivers and staff while ensuring schedules are met and service expectations exceeded.
Track KPIs, report on station performance, manage budgets, and identify opportunities to improve efficiency.
Model and enforce a “Safety First” culture in all station operations.
Partner on hiring, onboarding, and training to build a team of accountable, high-performing professionals.
Support evaluations, disciplinary processes, and individual development plans.
Resolve concerns quickly, maintain strong relationships with airline partners, and deliver Raving Fan service.
Ensure vehicles are maintained, inspections completed, and records kept up to standard.
Complete reports, maintain compliance with SOPs, and communicate promptly with internal and external stakeholders.