Assistant Spa Manager

Hand & Stone - 4301 W William Cannon - Austin, TX • Austin, TX

1d • Onsite

About The Position

We're looking for an energetic, people-loving, sales-savvy Assistant Spa Manager to join our South Austin team! This isn't your average management gig. We're looking for someone who can lead with confidence, bring the good vibes, celebrate wins, tackle challenges, and help create an amazing experience for both our guests and our team. If you're the type who can juggle a busy front desk, motivate a team, crush a sales goal, and still have a smile on your face, we want to meet you!

Requirements

• Experience in retail management, sales, or hospitality leadership.
• A natural people person who loves building relationships.
• Sales goals excite you rather than scare you!
• Organized enough to keep the details straight, even when things get a little chaotic.
• Know how to have fun at work while still getting things DONE.
• Can give great feedback, have tough conversations, and help people grow.
• Comfortable with technology, scheduling systems, and administrative responsibilities.
• Excited about massage, skincare, and the health and wellness industry.
• Available for a flexible schedule, including evenings, weekends, and holidays.
• Leads by example, takes ownership, and understands that a successful team doesn't happen by accident.

Nice To Haves

• Bonus points if you've sold memberships or worked with appointment-booking software!

Responsibilities

• Be the ultimate team cheerleader! Coach, motivate, mentor, and celebrate your team's successes while holding everyone accountable.
• Make spa magic happen! Keep daily operations running smoothly, from scheduling and inventory to payroll and reporting.
• Bring the sales energy! Inspire your team to achieve membership, package, and retail goals while helping guests discover the benefits of regular self-care.
• Create unforgettable guest experiences! Welcome guests, answer questions, book appointments, and turn everyday interactions into reasons to come back.
• Be the Spa Manager's right hand! Collaborate, problem-solve, take initiative, and help bring the spa's goals to life.
• Keep the good vibes AND the high standards! Build a positive, supportive environment where teamwork, accountability, and results go hand in hand.

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Supplemental Insurance Options
• Paid Vacation
• Flexible Scheduling
• Employee Discounts on Spa Services & Products
• Employee Rewards & Recognition
• Employee Referral Bonuses
• A Team That Works Hard, Supports Each Other & Knows How to Have Fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed