Assistant Spa Manager

Hand & Stone - 4301 W William Cannon - Austin, TXAustin, TX
Onsite

About The Position

The Assistant Spa Manager works alongside Spa Associates at the front desk answering phones, booking appointments, greeting customers and selling memberships and spa packages. In addition, the Assistant Manager ensures smooth spa operations managing schedules, maintaining spa supplies and handling any customer or therapist questions.

Requirements

  • Retail management/sales experience
  • A passion for people and sales
  • High level of enthusiasm
  • Demonstrated ability to coach while also taking directive from Spa Manager
  • Strong organizational/planning and computer skills
  • Demonstrated ability to balance coaching/mentoring with disciplining

Nice To Haves

  • Experience in selling memberships is a plus
  • Experience with a booking system is a plus

Responsibilities

  • Oversee and manage the daily operations of a busy spa
  • Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
  • Ability to promote the health and wellness benefits of both massage therapy and facials
  • Knowledge and understanding of all spa services and product line

Benefits

  • Medical/Dental/Vision
  • 401k
  • Supplemental Insurance
  • Paid vacation
  • Flexible schedules
  • Employee discounts on products and services
  • Employee rewards program/employee referral bonus
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