Assistant Spa Director
Massage Heights•Houston, TX
•Onsite
About The Position
Become part of the team at Massage Heights and help build and guide your team to inspire, educate, and promote a balanced lifestyle for every Member and guest who walks through the door. Massage Heights is seeking an Assistant Retreat Director who reports directly to the Retreat Director. The essential duties and responsibilities of the Assistant Director are to assist the Director in ensuring exceptional guest service and team member culture and satisfaction. The ideal candidate excels in sales and is responsible, ambitious, and diligent.
Requirements
- Minimum 1 year of sales or retail management experience
- Self-starter mentality with leadership, organization, communication, and interpersonal skills
- Experience in training, coaching, and conflict resolution with employees
- Working knowledge of computers and standard software
- Basic business math skills
Nice To Haves
- Understanding of spa environment and massage and skincare services
- Experience working in a franchise model
Responsibilities
- Assist with recruitment, hiring, training, developing and retaining employees
- Facilitate front desk associate training as assigned. Training includes coaching and role-playing to support membership sales
- Manage team member schedules to ensure proper execution of daily operations
- Collaborate with the Spa Director to set individual team member and overall Retreat goals
- Create an environment that is passionate about providing awesome guest service
- Build guest loyalty by consistently following the proven operating system of Massage Heights
Benefits
- Personal and Career Development
- Robust Leadership Training
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
