Assistant Spa Director

HSHChicago, ND
$70,000 - $80,000

About The Position

The Peninsula Chicago is seeking an Assistant Director to join our Spa team to achieve the company's objectives and create a memorable guest experience. Be a part of a Five Star Five Diamond luxury brand Work with a busy, fast paced environment Exceptional health benefits package and 401(k) with company match

Requirements

  • Must have at least 5 years of managerial experience in a similar role in a luxury property.
  • Knowledge of PMS/Opera and some knowledge in rooms department preferred
  • Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
  • Excellent command of written and spoken English

Responsibilities

  • Manages spa retail operations and personnel. Ensures retail operations adhere to business plan objectives. Reviews and approves purchase planners, pricing recommendations and inventory tracking.
  • Responsible for managing and ensuring cleanliness of spa facilities. Ensures completion of daily checklists and hourly walkthroughs.
  • Delegates and supervises the completion of all maintenance improvements and member requests.
  • Recommends improved cleaning products or cleaning methods toward optimal levels of sanitation and cleanliness.
  • Monitors the operation of the mechanical, electrical and heating facilities through routine preventative maintenance and repairs and follows proper notification procedures in the event of equipment failure.
  • Completes proper inventory system for spa services and products.
  • Trains, supervises, and schedules associates to ensure continuous coverage and efficient service delivery.

Benefits

  • 10 vacation days per year
  • 9 paid holiday days per year
  • 5 Chicago Paid Sick Leave days per year
  • 5 Chicago Paid Leave days per year
  • Complimentary employee meals
  • Discounted parking
  • Discounted and complimentary room nights at The Peninsula Hotels
  • 50% restaurant discount
  • 50% discount on spa services
  • 25% discount on spa retail
  • 80% company-paid medical, dental, and vision coverage
  • Complimentary life insurance
  • Complimentary long-term disability
  • Retirement plan with 5% company match
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