Aviation Security Assistant Site Manager

Covenant • Orlando, FL

3d • Onsite

About The Position

Covenant Aviation Security (CAS) is seeking an experienced Assistant Site Manager to support security operations at Orlando International Airport (MCO). Reporting to the Site Manager, this position provides leadership, operational oversight, workforce management, and administrative support to deliver airport security services in accordance with contract requirements, airport regulations, and company standards. The Assistant Site Manager is a member of the airport leadership team and supports a 24/7 operation through employee supervision, training, quality assurance, compliance monitoring, customer service, and operational readiness. The role requires a current State of Florida Class "MB" Security License.

The position supports day-to-day airport security operations and administrative staff, monitors contract performance and documentation, coordinates schedules and payroll review, and helps manage personnel, compliance, customer service, and operational issues. The Assistant Site Manager serves as site manager in the Site Manager’s absence and may respond to emergencies and critical incidents as required.

Requirements

• Bachelor’s degree in Security Administration, Public Administration, Criminal Justice, Business Administration, or a related field; or an equivalent combination of education, training, and experience.
• At least three years of progressively responsible experience in law enforcement, the military, aviation security, airport operations, or a related security profession.
• Previous supervisory experience in a security, military, law enforcement, aviation, or related operational environment.
• Current State of Florida Class "MB" Security License.
• Valid Florida Driver’s License and ability to successfully complete airport-provided driver training.
• Excellent written and verbal communication skills.
• Strong leadership, organizational, and problem-solving skills.
• Ability to obtain and maintain required airport credentials and access privileges.
• Ability to work flexible schedules and support a 24/7 operation.
• Availability to respond to operational emergencies 24 hours a day, seven days a week.
• Ability to perform the duties of the position, with or without reasonable accommodation.
• Physical and mental capability to perform assigned duties, which may include extended standing or walking/patrolling, climbing stairs, running, self-defense, and vehicle inspections.

Nice To Haves

• Experience supervising security operations at a 49 CFR Part 1542 regulated airport.
• Experience managing contract security operations in an aviation environment.
• Knowledge of airport security regulations, operational procedures, and access control requirements.
• Experience working with airport authorities, airlines, law enforcement agencies, and other aviation stakeholders.
• Proficiency with Microsoft Office applications and workforce management systems.

Responsibilities

• Ensure client deliverables, reports, documentation, and required submissions are accurate and completed by established deadlines.
• Maintain records, performance logs, inspection reports, and contract-related documentation.
• Monitor, track, and maintain contract KPIs and performance standards.
• Prepare and submit required daily, weekly, and monthly performance reports.
• Reconcile weekly employee schedules against staffing, attendance, and hours worked.
• Review and reconcile payroll records, including hours, overtime, leave, and applicable adjustments, before payroll submission.
• Ensure weekly schedules are completed, reviewed, and distributed on time.
• Assist the Site Manager with day-to-day management and oversight of airport security operations, including administrative staff.
• Ensure compliance with GOAA Post Orders, contractual requirements, airport regulations, and company policies.
• Monitor security personnel performance for compliance with operational standards and post requirements.
• Provide leadership, coaching, and support to frontline supervisors and security personnel.
• Assist with workforce scheduling, staffing adjustments, and operational coverage for a 24/7 operation.
• Conduct routine field observations and help address performance concerns and service delivery issues.
• Participate in recruiting, interviewing, onboarding, employee development, and performance management.
• Help resolve employee concerns, conduct investigations, administer corrective action, and address employee relations matters.
• Maintain employee records, compliance documentation, and operational reports in company systems.
• Represent CAS professionally and provide customer service to airport officials, airline personnel, passengers, and other stakeholders.
• Escalate operational, personnel, compliance, and safety concerns to the Site Manager and Human Resources as appropriate.
• Respond to emergencies, operational disruptions, and critical incidents as required.
• Serve as site manager in the Site Manager’s absence.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance, effective the first day of the month following 60 days of continuous employment.
• 401(k) retirement plan with company matching contributions.
• Paid time off (PTO).
• Company-paid life insurance.
• Voluntary supplemental life insurance.
• Employee Assistance Program (EAP).
• Flexible Spending Accounts (FSA).
• Company-furnished uniforms where applicable.
• Paid training and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level