Assistant Site Manager - Port Charlotte (FL0205)

MODWASH LLC•Port Charlotte, FL
•$18 - $0•Onsite

About The Position

The Assistant Site Manager supports the general manager with the daily operations of a ModWash location and with site and team responsibilities. The role works with the team to drive membership sales, deliver outstanding customer experiences, and help grow the ModWash brand. This includes educating customers about membership value and savings and helping them choose a suitable wash package. The position is based at the Port Charlotte, Florida location, is full time, and offers base pay plus commission.

Requirements

  • Passion for serving others.
  • Strong customer service skills.
  • At least 2 years of experience in a leadership role.
  • Outgoing, energetic personality and excellent communication skills.
  • Strong interpersonal skills.
  • Ability to motivate and encourage teammates in a fast-paced environment.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to work outdoors in all weather conditions and seasons.
  • Ability to stand for extended periods or an entire work shift.
  • Ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
  • Ability to carry, lift, push, pull, and move up to 25 pounds.
  • Alertness and ability to maneuver around moving vehicles and equipment.
  • Ability to safely climb and maneuver a 25-foot ladder.
  • Ability to respond quickly to sounds, move safely over uneven terrain and in confined spaces, see clearly, and respond to dangerous situations.
  • Ability to remain mobile and engaged with team members and customers at the pay station, tunnel entrance, and vacuum lot.

Nice To Haves

  • Previous sales experience.

Responsibilities

  • Deliver outstanding customer service and greet customers with a friendly attitude.
  • Present and sell ModWash packages and unlimited wash memberships.
  • Guide customers through package and membership options safely.
  • Engage with customers before and after their wash to ensure satisfaction.
  • Collaborate with and encourage the team to meet sales goals.
  • Perform opening and closing site responsibilities when scheduled.
  • Maintain site service standards.
  • Maintain on-site equipment and troubleshoot when needed.
  • Help oversee employee productivity, breaks, and safety.
  • Seek ways to improve the business.
  • Assist with attracting, recruiting, developing, and managing employees.
  • Manage chemical inventory, usage, and costs.
  • Train and motivate the team to enroll new members.
  • Perform administrative duties, which may include performance-management documentation, team calls, terminations, employee relations, and promotions.
  • Ensure compliance with legal requirements and company policies and procedures.
  • Keep facilities clean and presentable.

Benefits

  • Base pay plus commission for the top three membership plans sold
  • Paid training and coaching
  • Free employee car washes
  • Fun, team-oriented work environment
  • Career advancement opportunities
  • 401(k) match
  • Medical, dental, and vision insurance options
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