Assistant Site Manager

Get n Go•Wayne Township, SD

About The Position

The Assistant Site Manager supports daily site operations and delivers quality customer service by managing employees and site initiatives. The role promotes and sells memberships and car-wash upgrades, maintains site cleanliness and equipment, oversees inventory and bookkeeping, and assists with staffing, hiring, training, and employee performance. The position also helps ensure site safety, security, and compliance with company policies. Work requires flexible hours, including days, evenings, weekends, and holidays, as well as additional hours when needed.

Requirements

One to two years of previous management experience in a retail or customer service environment.
Proven ability to build strong and effective teams.
Good communication and interpersonal skills.
Strong organizational and leadership skills.
Accuracy and attention to detail; ability to meet deadlines, work under pressure, and multitask.
Ability to lift, carry, push, or pull up to 50 pounds alone; regular ladder use.
Physical stamina for long hours and ability to bend, kneel, stoop, squat, reach, and stand for extended periods.
Ability to work outdoors in all weather conditions.
Valid driver’s license and insurable driving record; must maintain personal liability coverage on own vehicle.

Nice To Haves

Degree or certification.
Strong technological skills.
Mechanical knowledge.

Responsibilities

Manage employees and site initiatives to drive quality customer service; answer customer questions and resolve complaints.
Promote and sell membership packages and car-wash upgrades.
Provide staff leadership and direction; train and coach employees in membership sales, up-selling, and customer service.
Maintain site cleanliness, equipment operation, and wash quality; inspect the tunnel and equipment room, verify equipment and chemicals are functioning properly, and perform routine preventative maintenance.
Order parts, chemicals, products, and supplies; maintain accurate inventory.
Perform daily bookkeeping, cash reconciliation, and deposit procedures.
Assist with hiring, retention, training, and staff development; ensure appropriate staffing and scheduling; address performance issues, coach employees, and recognize good performance.
Maintain confidentiality of company documents, passwords and codes, keys, and site security.
Maintain and enforce safety for customers and employees; report potential hazards and accidents or injuries.
Understand, follow, and enforce company rules, policies, and procedures.
Work flexible shifts, including days, evenings, weekends, and holidays, and additional hours as needed to manage or support site operations.