Assistant Site Manager

Goodwill Industries of Central Texas•Austin, TX

About The Position

The Assistant Site Manager supports their manager with all Post Retail Outlet and Operations in the assigned building. The role supervises employees assigned to the Operations and Outlet team, including day-to-day operations and administrative functions. The position has supervisory responsibility over all hourly Post-Retail team members. The Assistant Site Manager helps oversee outlet, recycling, and dock operations; equipment status, repairs, maintenance, and safety; staff performance and development; and departmental goals, budgets, and objectives. The role also supports compliance with company policies and applicable regulations, including OSHA requirements, and maintains professional, safe, clean, and organized fleet and warehouse operations. The position promotes Goodwill’s mission and provides excellent customer service.

Requirements

  • At least 5 years of experience in logistics, recycling, or a similar field, with supervisory responsibility for 50 or more employees.
  • Excellent communication skills.
  • Excellent analytical, creative, and flexible problem-solving and decision-making skills.
  • Demonstrated maturity of practice using the five pillars and principles of servant leadership.
  • Understanding of marginalization and how it impacts those Goodwill serves and employs.
  • Respect for diversity of thought and experience advancing it in teams or organizations.
  • High school diploma or equivalent.
  • Valid Texas Driver’s License.
  • Ability to lift up to 50 pounds at times.
  • Ability to cope with and tolerate moderate levels of stress.
  • Specific vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Bilingual.

Responsibilities

  • Assist in managing all aspects of outlet, recycling, and dock operations.
  • Assist in managing equipment status, repairs, maintenance, and safety within Post Retail.
  • Recruit, select, develop, evaluate, and counsel assigned employees.
  • Terminate employees in accordance with Goodwill policies and in coordination with Human Resources.
  • Manage and supervise staff activities to ensure departmental goals, budgets, and objectives are met.
  • Manage personnel in accordance with applicable company, local, state, and federal policies, including compliance with applicable OSHA requirements.
  • Attend meetings with other GCT departments, outside agencies, or other organizations as required.
  • Maintain professional standards for safety, cleanliness, and organization in fleet and warehouse operations.
  • Ensure monthly revenue and expenses are in line with budget and adjust operations as necessary to meet goals.
  • Provide leadership, guidance, and professional development for the assigned team, and model expected behavior for staff.
  • Maintain positive relationships with management, peers, and subordinates, and encourage interaction between departments.
  • Promote the Mission of Goodwill.
  • Provide excellent customer service to all.
  • Apply the highest ethical standards when making decisions related to people and business.
  • Perform other duties as assigned.
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