Assistant Site Manager - Davenport 1 Lake Wilson Rd (FL0202)
About The Position
The Assistant Site Manager supports the daily operations of a ModWash location and assists the general manager with site and team responsibilities. The role focuses on delivering an outstanding car wash experience, growing membership sales, and maintaining site and team standards. The Assistant Site Manager educates customers about wash packages and unlimited membership options, helps them choose an appropriate package, and works with the team to meet sales goals and grow the ModWash brand. The position also involves opening and closing responsibilities when scheduled, maintaining and troubleshooting on-site equipment, supporting employee productivity, safety, and development, and overseeing chemical inventory, usage, and costs. The Assistant Site Manager performs administrative duties as needed, helps ensure compliance with company policies and legal requirements, and keeps the facility clean and presentable. The role is based at the Davenport, Florida location, with no travel required.
Requirements
- At least 2 years of experience in a leadership role.
- Passion for serving others.
- Strong customer service skills; previous sales experience is a plus.
- Outgoing, energetic personality and excellent communication skills.
- Strong interpersonal skills.
- Ability to motivate and encourage teammates in a fast-paced environment.
- Ability to work a flexible schedule, including evenings and weekends.
- Ability to work outdoors in all weather conditions and seasons.
- Ability to stand for extended periods or for an entire work shift.
- Ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
- Ability to carry, lift, push, pull, and move up to 25 pounds.
- Alertness and ability to maneuver around moving vehicles and equipment.
- Ability to safely climb and maneuver a 25-foot ladder.
- Ability to respond quickly to sounds, move safely over uneven terrain and in confined spaces, and see clearly and respond to dangerous situations.
Nice To Haves
- Previous sales experience.
Responsibilities
- Deliver friendly, high-quality customer service and greet customers with a smile, wave, and welcoming attitude.
- Present and sell ModWash packages and explain the benefits of unlimited wash memberships.
- Guide customers through package and membership options safely, and engage with them before and after their wash to ensure satisfaction.
- Collaborate with and encourage the team to meet sales goals.
- Perform opening and closing site responsibilities when scheduled.
- Maintain the site’s service standards.
- Maintain on-site equipment and troubleshoot issues as needed.
- Assist with overseeing employee productivity, breaks, and safety.
- Identify ways to improve the business.
- Assist with attracting, recruiting, and developing employees.
- Manage chemical inventory, usage, and costs.
- Train and motivate team members to enroll new members.
- Perform required administrative duties, which may include performance-management documentation, team calls, terminations, employee relations, and promotions.
- Ensure compliance with legal requirements and company policies and procedures.
- Keep facilities clean and presentable.
- Remain mobile and engaged with team members and customers at the pay station, tunnel entrance, and vacuum lot.
Benefits
- Base pay plus commission for the top three membership plans sold.
- Paid training and coaching.
- Free employee car washes.
- Fun, team-oriented work environment.
- Career advancement opportunities.
- 401(k) match.
- Medical, dental, and vision insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
