Assistant Showroom Manager (Full time) - University Village

Purple•Seattle, WA

2d•Onsite

About The Position

Purple is seeking an Assistant Showroom Manager to support the Showroom Manager in driving sales, delivering outstanding customer experiences, and achieving store performance goals. The role emphasizes coaching and developing team members. As a leading seller, the Assistant Showroom Manager models the sales process and provides guidance and support to associates. The position also assists with leadership duties, store opening and closing, and additional supervisory responsibilities as needed. The role supports sales strategies and performance metrics, helps establish and monitor store goals, and promotes individual and team accountability. It also contributes to a positive, customer-centered environment, maintains visual and operational standards, communicates product knowledge, and models Purple’s company values. The expected schedule is approximately 30–40 hours per week, with actual hours varying according to business needs. Compensation is $27.00 per hour, with eligibility for monthly commissions on qualifying mattress sales under the applicable commission agreement.

Requirements

High school diploma or equivalent; a bachelor’s degree is preferred.
At least 3 years of experience working in a retail environment, ideally in a supervisory role.
Comfort learning and adapting to new technology.
Excellent interpersonal communication capabilities.
Customer-service-oriented attitude.
Ability to stay organized and manage time effectively.
Desire to grow in leadership, management, team building, and problem solving.
Understanding of basic business management functions.
Enthusiasm and a positive attitude.
Proven competencies in effective communication and management.
Willingness to learn and tackle new challenges.

Nice To Haves

Bachelor’s degree.
Retail supervisory experience.

Responsibilities

Make strategic and operational decisions aligned with Purple’s values.
Support sales results by applying sales strategies to meet company performance metrics.
Partner with the Showroom Manager to set goals, monitor progress, and track store performance.
Take ownership of personal sales and performance results.
Help hold the team accountable for personal sales performance and productivity.
Coach, model, and deliver selling behaviors aligned with company strategy to support talent development.
Help foster a positive work environment.
Follow Purple retail policies and safety and operational standards.
Use company resources to prepare and set up visual marketing displays and promotional materials.
Assist the Showroom Manager in creating a customer-centric, solution-oriented environment.
Learn and communicate product knowledge to match customers’ needs.
Exemplify company values, including safety, community, communication, development, accountability, and innovation.
Help with store opening and closing and perform additional supervisory duties as needed.
Work a flexible schedule that may include evenings, weekends, and holidays.