Oil Change Assistant Manager - Shop#150 - 876 Wooster Road North
About The Position
Take 5 Oil Change is hiring an Assistant Shop Manager to support the Shop Manager with daily operations, team development, and customer service in a fast-paced automotive service environment. The Assistant Shop Manager serves as Manager on Duty when needed and helps keep the shop safe, efficient, and running smoothly. Paid, hands-on training is provided; automotive experience is valued but not required. The role includes completing Certified Technician training, performing Certified Technician and Lead Technician duties, supporting workflow and shop performance, and maintaining the company's procedures, safety requirements, and service standards. The Assistant Shop Manager also helps train and coach team members, performs opening and closing procedures, assists with inventory counts and adjustments, and supports shop communication, reporting, and operational follow-up. The position is located in Ohio. Compensation is $13.25–$19.00 per hour, with possible supplemental commission or bonus incentives depending on the role. Base pay may vary according to location, job-related knowledge, skills, and experience.
Requirements
- At least 6 months of customer service experience in a fast-paced service environment, delivering consistent and exceptional customer service.
- At least 6 months of experience leading, coaching, or mentoring others in a fast-paced environment.
- Commitment to following and maintaining facility and safety control policies and practices.
- Strong communication skills and comfort providing direction, coaching, and feedback to team members.
- Initiative, accountability, and follow-through on responsibilities.
- Ability to remain calm, organized, and solutions-focused during busy periods.
- Ability to meet applicable age and certification requirements, including Inspector Certification when required.
- Reliable transportation to and from the work location.
- Ability to lift up to 50 pounds; move safely in and out of a shallow, 3-foot-deep pit; walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods; and work in hot or cold weather when necessary.
Nice To Haves
- Automotive experience is valued but not required.
Responsibilities
- Complete Certified Technician training.
- Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
- Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
- Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
- Identify opportunities to improve shop performance and take on additional leadership responsibilities when the Shop Manager is unavailable.
- Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
- Perform all Certified Technician and Lead Technician responsibilities.
- Complete opening and closing procedures.
- Assist with daily inventory counts and adjustments.
- Support shop communication, reporting, and operational follow-up.
Benefits
- Competitive hourly pay plus weekly bonus opportunities.
- Medical, vision, and dental benefits for full-time employees.
- 401(k) with company match for full-time employees.
- Paid time off for full-time employees.
- Paid training and clear career growth paths.
- Holiday pay.
- Access to 50% of earned wages at any time through the myFlexPay program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
