About The Position

Take 5 Oil Change is seeking a career-minded Assistant Shop Manager to support the Shop Manager with daily operations, team development, and a fast, friendly customer experience. Leadership takes place on the shop floor, and the Assistant Shop Manager may serve as Manager on Duty when needed to help keep the team focused and the shop safe, efficient, and running smoothly. Paid, hands-on training is provided to teach the technical skills and service standards needed to succeed. Automotive experience is valued but not required.

Requirements

  • At least 6 months of customer service experience in a fast-paced service environment, delivering a consistent and exceptional customer experience.
  • At least 6 months of experience leading, coaching, or mentoring others in a fast-paced environment.
  • Commitment to following and maintaining facility and safety control policies and practices.
  • Strong communication skills and comfort providing direction, coaching, and feedback to team members.
  • Initiative, accountability, and follow-through on responsibilities.
  • Ability to remain calm, organized, and solutions-focused during busy periods.
  • Ability to meet applicable age and certification requirements, including Inspector Certification when required.
  • Reliable transportation to and from the work location.

Nice To Haves

  • Automotive experience.

Responsibilities

  • Complete Certified Technician training.
  • Serve as Manager on Duty when needed, coordinating workflow and helping the team provide safe, efficient, high-quality service.
  • Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
  • Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
  • Identify opportunities to improve shop performance and take on additional leadership responsibilities when the Shop Manager is unavailable.
  • Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
  • Perform all Certified Technician and Lead Technician responsibilities.
  • Complete opening and closing procedures.
  • Assist with daily inventory counts and adjustments.
  • Support shop communication, reporting, and operational follow-up.

Benefits

  • Competitive hourly pay plus weekly bonus opportunities.
  • Medical, vision, and dental benefits for full-time employees.
  • 401(k) with company match for full-time employees.
  • Paid time off for full-time employees.
  • Paid, hands-on training.
  • Clear career growth paths and opportunities to advance from shop roles into leadership positions.
  • Access to 50% of earned wages at any time through the myFlexPay program.
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