Stadium Swim - Security - Assistant Shift Supervisor

Recruiting Team•Las Vegas, NV

About The Position

The Assistant Shift Supervisor provides outstanding, friendly, and informative guest service while maintaining safety throughout Stadium Swim and periodically patrolling assigned areas. The role helps ensure guest safety, protects company assets, and supports the Security Supervisor with daily operations and shift administration. The assistant also helps direct and support employees, including training, assigning work, appraising performance, and addressing complaints and issues.

Requirements

  • Ability to read and speak English and communicate effectively in writing and verbally with guests, team members, and management.
  • Understand and comply with company, departmental, and Gaming Control Board rules, regulations, policies, and procedures.
  • Ability to multitask.
  • Must be available to work any day of the week and any shift, including weekends and holidays.
  • Ability to establish and maintain effective working relationships with team members and guests.
  • Must be at least 21 years of age.
  • Must be able to obtain required work cards.
  • High school diploma or GED required.
  • Must complete the property academy as assigned.
  • Ability to kneel, carry, bend, walk, and stand for extended periods; lift up to 50 pounds; and see color.

Responsibilities

  • Practice, support, and promote Company Service Standards and ensure direct reports adhere to company policies.
  • Assist the Supervisor with day-to-day activities, including training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and issues.
  • Maintain a professional departmental, company, and community presence.
  • Answer guest questions with an understanding of the department and property.
  • Protect company assets from theft, assault, fire, and other safety issues.
  • Observe and report unusual or suspicious behavior.
  • Escalate emergency situations to the Assistant Director and Director as needed.
  • Assist the Security Supervisor or Manager in completing shift administration correctly and on time, including incident reports, logs, statistics, and other documentation.
  • Periodically patrol assigned areas and respond promptly to emergencies and incidents according to policy.
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