Assistant Maintenance Supervisor - Latitude

Avanti Residential•Phoenix, AZ

About The Position

The Assistant Service Manager helps the Service Manager lead and delegate maintenance requests, preventative maintenance duties, and amenity-area maintenance for the property. The role works directly with the Service Manager on all aspects of the community and helps oversee a safe, secure, and comfortable living environment for residents, visitors, and associates. The Assistant Service Manager mentors and leads the maintenance team and manages the Service Manager’s responsibilities when that manager is away. The position also responds to after-hours emergencies while on call. The role is at Latitude Apartments, a 672-unit community. The schedule is Monday through Friday, with on-call and 24-hour emergency maintenance responsibilities. Premium pay may be available for required work outside regular operating hours, based on business needs and after-hours coverage.

Requirements

At least 3 years of property management maintenance experience.
EPA Type II or Universal Certification.
Experience with plumbing, electrical, heating, air-conditioning, appliances, and other repair areas.
Written, verbal, and oral communication skills, including checking email and phone/voicemail daily.
Basic computer skills and knowledge of property management systems such as Yardi or SightPlan.
Budget knowledge.
Pass a criminal background screening before employment.
Valid driver’s license and current vehicle insurance.
Complete the required Wonderlic pre-employment assessment if minimum qualifications are met during resume screening.

Nice To Haves

High school diploma or GED preferred.
CAMT certification preferred but not required.
CPO certification required only where applicable based on local regulations and property-specific operational requirements.

Responsibilities

Maintain property inventory and monitor purchase orders, invoice approvals, and the maintenance budget.
Inspect apartment units and perform quality control to ensure they are ready for new move-ins.
Ensure maintenance work orders are completed efficiently and to high safety standards.
Complete work orders promptly while following maintenance and safety procedures.
Handle 24-hour emergency maintenance, on-call responsibilities, and scheduling.
Maintain standards for work quality, productivity, and housekeeping.
Help lead and delegate maintenance requests, preventive maintenance, and amenity-area maintenance.
Mentor and lead the maintenance team.
Manage the Service Manager’s responsibilities when the Service Manager is away.
Respond to after-hours emergencies while on call.

Benefits

Premium pay may be available for required duties performed outside regular operating hours, based on business needs and after-hours coverage.
Annual or quarterly performance and KPI-based bonuses, depending on position.
Up to 40% apartment discount.
Continuing education and tuition reimbursement.
Generous PTO policy.
Medical, HSA, FSA, dental, vision, short-term disability, and long-term disability benefits.
4% company match for 401(k).
Avanti Shares equivalent program for hourly employees, awarding a portion of company transactional profits; the return increases with tenure.
Avanti Cares Program for employees in financial need.
Tenure-based Anniversary Recess.
Avanti Advisors Program to support new hires with onboarding.