Assistant Service Manager
AAMCO Transmissions and Total Car Care•Hightstown, NJ
•Onsite
About The Position
This role is responsible for supporting the service department's operations, ensuring efficient workflow, and maintaining high levels of customer satisfaction. The Assistant Service Manager will handle various administrative tasks, manage parts and inventory, and communicate effectively with both customers and the service team.
Requirements
- 1+ years experience
- Strong organizational skills
- Familiarity with automotive service procedures, terminology, and industry practices is preferred.
- Strong commitment to customer service and relationship building
- Ability to communicate and use interpersonal skills at a sustained high level
- Capable of multi-tasking and executing in a fast paced environment
- Honest, goal-oriented and energetic team player
- Must have valid driver's license
Responsibilities
- Answering phones
- Organizing paperwork in shop
- Ordering parts and inventory
- Maintaining work flow in shop
- Keeping customers updated on the status of their vehicles' repairs
- Delivering a high level of customer service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
