Assistant Service Manager STM 450
Southern Tire Mart•Houston, TX
•Onsite
About The Position
This role focuses on providing the highest level of customer service, developing lasting customer relationships, and managing service team members. The ideal candidate will maintain a strong working knowledge of industry standards and practices, implement service strategies to meet customer needs and improve service quality, and monitor service metrics to address areas for improvement. Responsibilities include overseeing daily operations of the service department and hiring, training, and managing service staff.
Responsibilities
- Providing the highest level of customer service
- Developing lasting customer relationships
- Managing the service team members
- Maintaining a strong working knowledge of industry standards and practices
- Implementing service strategies to meet customer needs and improve service quality
- Monitoring service metrics and addressing areas for improvement
- Overseeing daily operations of the service department
- Hiring, training, and managing service staff
Benefits
- 401K
- 401K Matching
- Health Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
