Assistant Service Manager
Lithia & Driveway•Corpus Christi, TX
•Onsite
About The Position
The Assistant Service Manager assists the Service Manager in directing the activities of all service related staff ensuring exceptional customer service and the attainment of performance targets. This individual is a strong leader who assists in the hiring, training and development of all Service Department personnel to build a winning team. The Assistant Service Manager serves as the liaison between the store and Support Services Fixed Operations, ensuring compliance to all company policies and procedures.
Requirements
- Previous Automotive Dealership Service department experience
- Excellent Teaching, Presentation, Time Management skills
- Knowledge of basic accounting principles & computer use
- Acceptable driving record and a valid driver's license in your state of residence
- High School graduate or equivalent, 18 years or older required.
Responsibilities
- Train, develop & mentor Service Advisors & technical staff
- Resolve customer requests, questions and concerns.
- Inspect repair orders daily for legibility, accuracy and legality.
- Ensure that all manufacturer policies and procedures are followed.
- Manage the administration, tracking and follow-up required to stay current on warranty, receivables and service contracts.
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
