Assistant Security Manager

Rio Hotel & Casino Las Vegas•Las Vegas, NV

1d•Onsite

About The Position

The Assistant Security Manager at Rio Las Vegas will oversee the Security team who will exude confidence through a rare combination of a strong mind and gentle heart. Assistant Security Shift Managers must be extremely knowledgeable in department operating procedures, must be dynamic team leaders and rational in their approach. The Assistant Security Managers will always have a positive energy and will maintain the highest levels of integrity, courage, and service.

Requirements

Bachelor's degree or four to five years related experience, or an equivalent combination of college and experience.
Skill in developing, leading, and maintaining guest and Team Member relations.
Ability to develop Security Officers and Security Managers.
Ability to establish and effective working relationship with management and Team Members
Ability to maintain confidentiality of sensitive information.
Ability to understand questions and instructions from management and senior management.
Ability to effectively read, write, analyze, communicate and interpret documents in English.
Ability to stay organized and focused on Company and Department goals.
Ability to review, correct and write effective reports and memos.
Ability to communicate in one-on-one, small group, and large group situations
Ability to respond to inquiries from Security Officers, other Team Members senior leadership or guests.
Ability to apply common sense reasoning to a variety of situations.
Ability to react rationally to high stress situations while maintaining a calm demeanor
Full knowledge and understanding of company and department rules, policies and procedures as well as a variety of local and federal laws.
Knowledgeable in all Security Manager, Security Officer, Bike Officer, Lost & Found, Control and Report Writing Functions.
Ability to effectively use a Radio, Handcuffs, and other Security Equipment as assigned and necessary.
Intermediate to advanced computer skills in a variety of programs.

Nice To Haves

Five years’ experience in military, law enforcement, and/or direct security/surveillance experience in a hotel/casino environment and management experience preferred.

Responsibilities

Oversees patrols of the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the Director of Security, to ensure the safety and protection of guests, Team Members, and the entire facility.
Regularly provides backup to Security Officers and Security Managers on assigned shifts.
Always communicate successfully with Security Team Members, the senior executive staff, as well as with guests and Team Members at all levels, Fire and Health Inspectors, law enforcement personnel, medical personnel, and other outside vendors.
Facilitates the daily shift operations of the Security Department.
Makes suggestions and recommendations, as appropriate, for improvements to policies, procedures, or the facility.
Follows company brand standards for guest service.
Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings and holding meetings as necessary.
Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
Ability to work all shifts and weekends.
Responsible for complying with Title 31 and AML/SARC compliance policies and procedures.