Asst Sales Mgr- Outlet

Knitwell Group • Millbury, MA

13d • $19 - $24 • Onsite

About The Position

Talbots is hiring an Assistant Sales Manager for its outlet store at the Shoppes at Blackstone Valley in Millbury, Massachusetts. The role supports store sales, customer service, team development, and operational excellence. The Assistant Sales Manager helps create a welcoming, inclusive environment and delivers customer experiences that build lasting relationships and brand loyalty. This position is regular, full-time, with a stated pay range of $19.00–$23.75 per hour.

The position requires open availability for 40 hours per week and a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays. The work involves standing for extended periods, moving around regularly, climbing ladders, bending, reaching, stretching, and lifting, carrying, or moving at least 40 pounds.

Requirements

• Passion for selling and ability to generate thoughtful ideas for driving new store traffic.
• Professionalism, strong work ethic, integrity, and respect for others.
• Customer-centric approach and understanding of how exceptional service contributes to sales growth.
• Ability to educate, coach, and mentor associates based on their individual strengths.
• Organization, strategic thinking, independent decision-making, and ability to work in a fast-paced, changing environment.
• Clear communication of business-related information and brand initiatives.
• Ambitious, enthusiastic, friendly, and able to work cooperatively in a diverse work environment.
• Technological aptitude to use and coach others on computer, POS, iPad, and handheld systems.
• Ability to work a flexible schedule, including opening and closing shifts, weekends, and holidays.
• Open availability for 40 hours per week.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences that build enduring internal and external relationships.
• Provide style advice tailored to customers’ needs and deliver meaningful customer service that promotes products and builds brand loyalty.
• Develop and maintain positive working relationships that support a productive work environment.
• Achieve sales and service metrics, including Talbots Classic Awards.
• Reinforce selling and service standards through coaching, training, and accountability.
• Support operational excellence, including inventory management, floorset execution, order filling, recalls, recovery, replenishment, and re-ticketing.
• Prioritize daily tasks to meet the needs of customers, the team, and the business.
• Balance operational and selling activities through appropriate planning, scheduling, and prioritization.
• Maintain knowledge of the business, competitive landscape, fashion trends, and business drivers to identify sales opportunities and help achieve financial goals.
• Ensure compliance with company policies and procedures and local, state, and federal employment laws.

Benefits

• Complete benefits package, beginning the first day of the month after the start date.
• Store Management Incentive Bonus Program (SMIP).
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral incentive program.
• Discounts on travel, shopping, concerts, and other offerings.
• Growth opportunities and tools to advance beyond the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed