Assistant Safety Director

Help USA•The Bronx, NY
•Onsite

About The Position

The Assistant Safety Director helps maintain a safe and secure environment at a transitional housing shelter in Brooklyn, New York, providing temporary housing for men living with diagnosed mental illnesses. Working with the Safety Director, this role helps plan, organize, and direct a 24-hour, 7-day-per-week safety program for clients, staff, and visitors. Safety staff are often residents’ first point of contact and help residents feel welcome while supporting their safety. The Assistant Safety Director supervises Safety Tour Leaders and supports recruitment, hiring, orientation, scheduling, staff development, training, and administrative reporting. This person serves as Fire and Safety Director when the Safety Director is absent.

Requirements

  • New York State Security Guard License, F-02, and FDNY F-80.
  • High school diploma or equivalent, or equivalent experience and skills.
  • At least three years of security experience in a shelter environment.
  • Prior supervisory experience.
  • Ability to work with people experiencing homelessness and mental illness or other disadvantaged people.
  • Strong customer service orientation and ability to skillfully manage interpersonal relationships.
  • Strong time-management and organizational skills.
  • Computer literacy with Microsoft applications.
  • Ability to work evenings, nights, and weekends as needed.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Supervise Safety Tour Leaders by setting staff priorities, communicating expectations, and providing ongoing feedback and guidance.
  • Work with the Safety Director to recruit, hire, and orient new safety staff.
  • Ensure adequate safety staff coverage by setting schedules, approving time-off requests, and addressing time and attendance issues.
  • Support staff development and teamwork by planning and facilitating team meetings, conducting regular individual supervision sessions, and cultivating responsibility for team goals and values.
  • Assist the Safety Director and others in developing and presenting training activities for Safety staff.
  • Prepare and submit required administrative reports on time, including incident reports and employee counseling forms.
  • Serve as Fire and Safety Director in the Safety Director’s absence.
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