Assistant Rural Health Clinic Coordinator

Dallam Hartley Counties Hospital District•Dalhart, TX

1d•Onsite

About The Position

The Assistant Rural Health Clinic Coordinator supports the RHC Coordinator and Clinic Director in the daily operations, regulatory compliance, and performance management of the Rural Health Clinic. This role helps ensure efficient clinic workflows, high-quality patient care, and adherence to federal and state RHC guidelines. The Assistant Coordinator serves as a key liaison between clinical staff, front office, and leadership to maintain continuity of operations in a fast-paced rural healthcare environment.

Requirements

Minimum 2–3 years of experience in a rural health clinic, outpatient clinic, or healthcare setting
Knowledge of electronic medical records (EMR) systems and clinical workflows
Ability to analyze workflows and implement process improvements
Strong communication and conflict resolution skills
Ability to multitask and function effectively in a fast-paced rural setting
High level of professionalism, accountability, and teamwork

Nice To Haves

Associate’s or Bachelor’s degree in nursing, Healthcare Administration, or related field
Experience with RHC workflows, Medicare/Medicaid, and insurance processes
Prior leadership or supervisory experience
Licensed Vocational Nurse (LVN) or Registered Nurse (RN)

Responsibilities

Assist in overseeing daily clinic operations to ensure efficient patient flow and access to care
Support staffing coordination, including scheduling adjustments and coverage needs
Monitor clinic workflows and identify opportunities for process improvement
Step into operational roles as needed to maintain clinic function during staffing shortages
Support compliance with CMS Rural Health Clinic Conditions of Participation
Assist with preparation for audits, surveys, and regulatory reviews
Ensure proper documentation standards are followed by clinical and front office staff
Maintain awareness of Texas state regulations impacting RHC operations
Assist with quality improvement initiatives, including care gap closure, AWVs, and chronic disease management programs (e.g., CCM/TCM)
Participate in chart audits and documentation reviews to ensure compliance and accuracy
Track and report clinic performance metrics (patient volume, no-show rates, quality measures)
Support implementation of evidence-based practice initiatives
Assist in monitoring front-end and back-end revenue cycle processes
Ensure proper use of RHC billing requirements, including HCPCS/CPT coding and documentation support
Help track authorizations, referrals, and payer requirements
Support point-of-service collections and financial workflow adherence
Provide guidance and support to front office and clinical staff on workflows and expectations
Assist in onboarding and training of new employees
Reinforce clinic policies, customer service standards, and team accountability
Promote a culture of teamwork, professionalism, and patient-first care
Address patient concerns and assist in service recovery when needed
Ensure excellent customer service standards are upheld across all roles
Support patient communication initiatives such as portal enrollment and follow-up processes
Act as a liaison between staff and leadership to ensure clear communication
Assist with implementation of new programs and operational changes
Step in for the RHC Coordinator in their absence as delegated