Assistant Retail Manager Lebanon TN
About The Position
The Assistant Salon Director helps maintain a high-energy, positive salon environment and ensure client-centric service. The role supports salon performance, operational excellence, and achievement of productivity goals. This person supervises and manages Tanning Consultants, leads by example in company operations, and holds the team accountable for delivering an exceptional client experience. The position involves monitoring daily salon operations, coaching and developing team members, supporting sales and expense management, and helping maintain staffing levels that balance productivity, customer service, and labor costs. Candidates should expect to work five days per week, approximately 40 to 45 hours depending on hourly or salary status, and be available for nights and weekends as needed.
Requirements
- Basic computer skills, including the ability to use Word, Excel, and Outlook.
- Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
- Knowledge of client service techniques and operational practices.
- Problem-solving, organizational, and planning skills.
- Strong leadership skills and knowledge of supervisory practices and procedures, including the ability to coach and mentor.
- Team-building skills.
- Ability to prioritize and delegate.
- Ability to stand and walk for long periods.
- Ability to bend at the waist to clean tanning equipment and bend down to pick up items from the floor.
- Ability to lift or assist in lifting items and heavy boxes.
- Ability to perform salon cleaning tasks such as dusting, sweeping, mopping, and scrubbing.
- Ability to work independently and alone during shifts as business needs require.
- Reliable transportation and ability to go to the bank as needed.
Nice To Haves
- College education.
- Management and/or sales experience.
Responsibilities
- Monitor and manage daily salon operations in a fast-paced environment.
- Lead by example in company operations, including creating a client-centric experience and meeting personal sales expectations.
- Maintain a professional and impeccably clean salon environment.
- Establish clear goals and objectives for team members.
- Coach, train, and provide feedback to improve team members’ daily performance.
- Generate sales reports, maintain inventory, and assist with other Salon Director functions.
- Assist the Salon Director in controlling revenue and expenses.
- Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
- Provide management coverage at night and on Saturdays and Sundays as required.
- Travel to the bank as needed using reliable transportation.
Benefits
- Medical, dental, and vision insurance options.
- Life insurance and disability coverage options.
- Paid time off.
- Flexible scheduling.
- 401(k) with company match.
- Daily pay options.
- Employee discounts on products and services.
- Professional development and training.
- Casual dress code and free company apparel.
- Free tanning and spray tanning.
- Free wellness spa services.
- Employee wellness programs with a yearly $125 reimbursement option.
- Exclusive discounts at outside retailers.
- Performance and store bonus opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
