Assistant Retail Manager Lebanon TN

Sun Tan City - STC Management Group, LLC•Lebanon, TN
•$15 - $20•Onsite

About The Position

The Assistant Salon Director at Sun Tan City helps maintain a positive, high-energy, client-focused salon environment. The role supports store performance, exceptional client service, and operational excellence while working toward productivity goals. The assistant manager supervises and develops Tanning Consultants, leads by example, and holds the team accountable for delivering a strong client experience. The position involves managing daily salon operations, supporting sales and cost controls, maintaining salon cleanliness and inventory, and assisting the Salon Director with staffing and other management functions. Candidates should expect to work five days per week, approximately 40 to 45 hours depending on hourly or salary status. Management coverage may require evenings and weekends, including Saturdays and Sundays.

Requirements

  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills and the ability to coach and mentor, with knowledge of supervisory practices and procedures.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to bend down to pick up trash, towels, and other items from floors.
  • Ability to perform salon cleaning, including dusting, sweeping, mopping, and scrubbing.
  • Ability to work independently and alone during shifts as business needs require.
  • Reliable ability and transportation to go to the bank as needed.

Nice To Haves

  • College education is preferred but not required.
  • Management and/or sales experience is preferred but not required.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, deliver a client-centric experience, and meet personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Set clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director with controlling revenue and expenses.
  • Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
  • Work nights and Saturdays and Sundays as required for management coverage.
  • Travel to the bank as needed.

Benefits

  • Medical, dental, and vision insurance options.
  • Life insurance and disability coverage options.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with company match.
  • Daily pay options.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning.
  • Free spray tanning.
  • Free wellness spa services.
  • Employee wellness programs with a yearly $125 reimbursement option.
  • Exclusive discounts at outside retailers.
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