Assistant Restaurant Manager

Perkins•Onalaska, WI
•$50,765 - $59,000

About The Position

The Assistant Restaurant Manager assists the General Manager with restaurant operations and achievement of planned sales and profit levels by implementing and enforcing company policies, procedures, programs, and performance standards. The role directs restaurant staff to support guest satisfaction, ensure employees carry out their duties, and maintain a quality work environment. The position also supports staffing, employee development, financial oversight, food safety, inventory, facility and equipment management, and compliance with productivity and service standards. The employee attends University of Perkins and completes its coursework, maintains ServSafe certification, and performs or assists with functions across restaurant positions.

Requirements

  • One to two years of previous experience in a supervisory role.
  • High school diploma.
  • Ability to communicate effectively with employees, guests, and vendors in person and by telephone.
  • Ability to coordinate multiple tasks simultaneously.
  • Ability to work irregular hours under heavy pressure or stress during busy times.
  • Ability to stand extensively without breaks and operate a cash register.
  • Ability to bend, reach, and walk; reach heights of approximately 6 feet and depths of 2.5 to 3 feet; and work with a high level of mobility and flexibility in the space provided.
  • Ability to fit through openings 30 inches wide.
  • Ability to carry food trays weighing 20 pounds for distances up to 30 feet and lift up to 50 pounds.
  • Ability to work in exposure to heat, steam, smoke, cold, and odors.

Nice To Haves

  • Previous supervisory experience preferably in the food service industry.
  • Some college or a degree.

Responsibilities

  • Assist the General Manager in planning and analyzing administration, operations, and manpower.
  • Achieve planned profit levels while ensuring maximum guest satisfaction.
  • Handle cash, credit card information, gift cards, and other matters related to guest check payments properly.
  • Support restaurant manpower planning and ensure development and training for employees, including subordinate managers.
  • Assist the General Manager with recruitment, interviewing and selecting candidates, training, and new-hire orientation.
  • Attend University of Perkins and successfully complete all coursework.
  • Achieve and maintain ServSafe certification.
  • Perform and assist with functions for all positions in the restaurant.
  • Ensure menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to established procedures and standards.
  • Ensure managers and team members monitor food temperatures during hot and cold handling to reduce food-borne illness risk factors.
  • Ensure productivity and service standards through schedules and staffing that provide enough well-trained, productive employees.
  • Manage the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
  • Maintain food and non-food inventory levels according to company guidelines using correct ordering procedures and efficient usage and yield practices.
  • Anticipate, identify, and correct system breakdowns to achieve guest satisfaction.
  • Maintain accurate financial data covering payroll, cash and receipts, productivity, food costs, security of funds, and operating expenses; prepare and review financial reports.
  • Attend scheduled restaurant and region team meetings and make presentations to peers and management as requested.

Benefits

  • Educational assistance with DeVry University, including a complimentary laptop; immediate family members are also eligible.
  • Competitive pay with a service award incentive.
  • Daily Pay access.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • 401(k) retirement savings with company match.
  • Flexible schedule.
  • Pancakes and meal discounts.
  • Employee discount program.
  • Career development pathway.
  • Three college credit hours for completing manager training.
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