Assistant Restaurant Manager

sweetgreen • Los Angeles, CA

28d

About The Position

The Assistant Coach (Assistant General Manager) supports the store as a leader, strategist, and mentor. This hands-on role inspires and develops the team, drives operational excellence, and delivers exceptional guest experiences using data-driven insights. The Assistant Coach partners with the Head Coach to set goals, track performance, and address operational challenges. Additional supervisory tasks may be assigned as necessary.

The role includes supporting hiring, onboarding, and training; adjusting team deployment to meet operational needs; coaching team members; and maintaining clear communication. It also upholds food safety, cleanliness, equipment maintenance, and team safety standards. The Assistant Coach helps ensure a clean, hospitable, brand-aligned guest journey, manages controllable costs and schedules, supports sales strategies, and promotes effective use of operational systems and technology. The role also performs the essential functions of the Shift Leader, Kitchen Lead, and Team Member roles.

Requirements

• At least 2 years in a restaurant management or supervisory role.
• Experience managing and developing 6 or more team members per shift.
• Food Handler or ServSafe certification.
• Available to work a minimum of 30 hours per week.
• At least 18 years of age.
• Authorized to work in the United States.
• Meet the physical requirements for the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.

Nice To Haves

• Experience in fast-casual restaurant chains.
• Hands-on experience with local, organic, and sustainable products.
• Familiarity with technology tools and systems used in operations and scheduling.
• Proven leadership experience, strong problem-solving skills, and the ability to make confident decisions under pressure.
• Strong communication skills and ability to foster a positive team culture, mentor employees, and deliver exceptional guest experiences.
• Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight.

Responsibilities

• Partner with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
• Anticipate operational needs and adjust team deployment to support smooth operations.
• Provide hands-on coaching, support peak periods and staffing gaps, and ensure clear communication and consistent execution.
• Uphold food safety, cleanliness, and equipment maintenance standards by inspecting food quality, checking temperatures, and ensuring compliance.
• Partner with the Head Coach to resolve facility, supply, and quality issues promptly while supporting team member safety and strong audit performance.
• Ensure a clean, hospitable, brand-aligned guest journey by upholding SWEET standards and acting on guest experience metrics.
• Make timely business decisions to deliver fast, accurate, memorable in-store and digital experiences.
• Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement short- and long-term strategies using Ops Dashboard insights.
• Support daily operations, troubleshoot systems issues, prioritize tasks, and promote effective team deployment and use of operational systems.
• Perform essential functions of the Shift Leader role, including duties from the Kitchen Lead and Team Member roles.

Benefits

• Competitive base salary with 15% bonus potential.
• Medical, dental, and vision insurance plans.
• Paid vacation and wellness time.
• 401(k) program.
• Paid family leave.
• Complimentary greens.
• Sweetgreen swag.
• Opportunities for personal and professional development through a clear career path.
• Collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed