Assistant Restaurant Leader

Raising Cane's•Nashville, TN

11d

About The Position

The Assistant Restaurant Leader supports the Restaurant Leader in the day-to-day operations of the restaurant and upholds Raising Cane’s standards and culture across restaurant operations. The role includes hiring and terminating hourly, non-management crewmembers; managing onboarding, status changes, payroll, schedules, training, and performance; and serving as manager on duty, including opening and closing the restaurant. The Assistant Restaurant Leader also oversees cash handling, shift execution, customer service, cleanliness, and facility condition. The work takes place in a fast-paced kitchen environment and involves interaction with customers. It includes inside and outside work in varied temperatures, working with food products, common allergens, industrial equipment, and commercial cleaning products, and using personal protective equipment. The position requires extended physical exertion, including walking, standing, lifting, and bending. Starting pay is $58,000 annually, plus a monthly training incentive of $750. Pay varies based on location, experience, and qualifications. Monthly incentives after training vary and are based on restaurant profitability. The posting also lists an hourly minimum of $19.00.

Requirements

At least 3 years of restaurant or retail management experience.
At least 18 years of age.
High school diploma or equivalent.
Valid driver’s license.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Detail-oriented and organized, with the ability to manage multiple changing priorities.
Self-driven, flexible, and highly energetic, with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize and analyze problems, set goals, create plans, and put plans into action to solve problems.
Proficient with technology systems, including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.

Nice To Haves

New restaurant opening experience.
Some college.

Responsibilities

Hire and terminate hourly, non-management crewmembers.
Manage onboarding, status changes, and payroll for hourly crewmembers.
Create crewmember work and training schedules.
Manage hourly crewmember performance, including development, coaching, redirective communication, documentation, and other performance-management tasks.
Act as manager on duty and open and close the restaurant.
Manage cash handling and ensure accountability.
Enforce Raising Cane’s policies and standards.
Execute shifts in accordance with Raising Cane’s operations and safety standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Deploy crewmembers during shifts.
Provide exemplary customer service.
Use the reward and recognition program for crewmembers in the restaurant.
Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Complete other duties as assigned.