Assistant Restaurant Leader

Raising Cane's•Davenport, IA

8d•$55,000

About The Position

The Assistant Restaurant Leader supports the Restaurant Leader in day-to-day restaurant operations and upholds Raising Cane’s standards and culture. The role oversees hourly crewmember staffing and performance, scheduling, onboarding and payroll processes, shift execution, cash handling, customer service, and restaurant cleanliness and facility upkeep. The position also acts as manager on duty and opens and closes the restaurant. The work environment includes a fast-paced kitchen and customer interaction, with work both indoors and outdoors in varied temperatures. The role involves working with food products, common allergens, industrial equipment, and commercial cleaning products, and requires use of personal protective equipment. Physical activity includes extended periods of walking, standing, lifting, and bending. Starting pay is $55,000 annually, with a monthly training incentive of $750. Pay varies by location, experience, and qualifications. After training, monthly incentives vary based on restaurant profitability. Benefits and perks for full-time restaurant managers include insurance and spending account offerings, a 401(k) with employer match for employees age 21 and older, tuition reimbursement, paid time off and sick time, eight paid holidays, weekly pay (with some state exceptions), and other programs and discounts.

Requirements

At least 3 years of restaurant or retail management experience.
Must be at least 18 years old.
High school diploma or equivalent.
Valid driver’s license.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Detail-oriented, organized, and able to manage multiple changing priorities.
Self-driven, flexible, and energetic, with strong analytical, written, and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize and analyze problems, set goals, create plans, and convert plans into action to solve problems.
Proficient with technology systems including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.

Nice To Haves

New restaurant opening experience.
Some college.

Responsibilities

Hire and terminate hourly, non-management crewmembers.
Manage onboarding, status changes, and payroll processes for hourly crewmembers.
Create crewmember work and training schedules.
Manage hourly crewmember performance, including development, coaching, redirective communication, documentation, and other performance management tasks.
Act as manager on duty and open and close the restaurant.
Manage cash handling and ensure accountability.
Enforce Raising Cane’s policies and standards.
Execute shifts in accordance with Raising Cane’s operations and safety standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Deploy crewmembers during shifts.
Provide exemplary customer service.
Use the reward and recognition program for restaurant crewmembers.
Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Complete other duties as assigned.