Assistant Residential Manager - IRA Program

RISE Life Services, An Aid to The Developmentally•Town of Riverhead, NY

3d•$24 - $24•Onsite

About The Position

The IRA Assistant Residential Manager, under the direct supervision of the IRA Manager, will oversee and maintain the successful operation of the Individualized Residential Alternative/Intensive Care Facility serving Individuals with Developmental Disabilities. The Assistant Residential Manager is expected to carry out responsibilities with the utmost professionalism, forward-thinking, and as a positive role model. This role involves problem-solving, multitasking, and conducting research to resolve program concerns in a timely manner. The position requires a flexible schedule with availability to deploy to the site as needed, effectiveness in handling crisis situations, deploying resources, and communicating effectively with required parties. The Assistant Residential Manager will provide training, direction, and supervision to Direct Support Professionals, maintain meticulous records, coordinate services for Individuals, and ensure the program is prepared for external audits. They will also oversee medication protocols, conduct staff meetings, develop and implement Residential Habilitation Plans, and coordinate the implementation of Residential Habilitation Goals. Collaboration with the clinical department for behavioral tracking and implementation of Behavior Plans is essential. The role includes participation in the admission/discharge process, representing the agency to external providers, overseeing cooking and menu planning, maintaining documentation of medical appointments, and ensuring organization of recreational activities. The Assistant Residential Manager must also establish and maintain professional relationships, handle complaints, and resolve conflicts.

Requirements

A H.S Diploma with at least 1 year of experience working with the Developmentally Disabled population

Nice To Haves

Graduate from an accredited college or university with a degree in the field of human services preferred

Responsibilities

Demonstrate ability to problem solve, multi-task, and conduct research to resolve program concerns in a timely manner
Exhibit effectiveness in handling crisis situations, deploying resources, and communicating effectively to required parties
Provide training, direction, and supervision to full time, part time, or on-call Direct Support professionals assigned to the program
Maintain meticulous records to track attendance, compliance and outcomes; Maintains own training compliance
Coordinates all services for Individuals- including linkages to day treatment, medical, psychiatric, financial, etc. considering the Individuals’ choice
Thoroughly ensures the program is prepared for External DQI Audits; Conducts regular self-audits of records to identify areas of concern
Oversees and implements agency medication protocols; Works collaboratively with the Direct Support Professionals and the RN/LPN to ensure OPWDD Medication protocols are followed by staff
Works Cooperatively with the Residential manager to conducts MANDATORY staff meetings at least once per month- preparing a thorough, professional agenda; Maintains minutes of staff meetings as well as a sign-in sheet; Attends monthly Managers’ meeting- showing up timely and prepared to present on Program updates
Develop specific Residential Habilitation Plans/LRO/SRO for the individuals, works in conjunction with the Case Manager/QIDP to conduct reviews every six months as required- and invites all parties the Individual deems necessary to partake in their Life Plan/CFA; Maintains active target dates on the Residential Habilitation Plan/LRO/SRO necessary for service delivery
Coordinates the implementation of Residential Habilitation Goals LRO/SRO, including staff assignments for goal-related activities, data collection, progress notes, billing requirements
Works collaboratively with clinical department (BIS) to complete/oversee ABC sheets, other behavioral tracking mechanisms making certain that Behavior Plans are successfully implemented; Maintain records and submit according to program due dates
Utilize Precision Care for all documentation; create monthly summaries based on progress notes; Identify areas of concern and appropriately address with assigned team member
Assist with the management of staff schedules, required trainings and staff onboarding process
Participates in the admission/discharge process, including trial visits, and 30-day discharge Follow up report
Confidently Represent agency to other service providers and community groups
Oversees the cooking needs with healthy menu planning, food shopping/ordering, and meal preparation, incorporating the dietary needs of the individuals
Review the weekly Menu, making any needed changes
Submit Weekly Food ledgers/receipts and Monthly Recreational receipts, van logs/receipts, etc
Maintain documentation of annual/bi-annual medical appointments (i.e. physical /PPD/Psychiatric/Psychosocial)
Accompany residents on medical appointments utilizing agency vehicle; Assign to Residential staff where possible
Commitment to professional development
Ability to exercise sound judgement always
Ability to keep up with a multitude of emails via Microsoft Outlook; Perform other duties via Microsoft Suites (Excel, Word, Teams)
Effectively manage time, organize workspace, demonstrate proactive planning/prioritize to accomplish responsibilities
Ensuring organization of monthly recreation activities to promote independence, wellness and community integration
Establish and maintain professional, interpersonal relationships; Develop constructive and cooperative working relationships
Efficiently handle complaints, settle disputes, resolving grievances, conflicts, and offer mediation of staff and individuals