Assistant Residence Manager (ARM)

Lifetime Assistance • Rochester, NY

1d • Onsite

About The Position

Lifetime Assistance is hiring an Assistant Residence Manager for its Residential Services department in Rochester, NY. The role supports the daily operation of a residential home and provides compassionate, person-centered services to individuals with intellectual and developmental disabilities. The Assistant Residence Manager supports individuals’ independence, dignity, and community inclusion while helping coordinate care and lead residential staff. The position reports to the Residence Manager and is full-time, 40 hours per week. The scheduled workdays are Tuesday, Wednesday, and Saturday from 7:00 a.m. to 3:00 p.m., and Thursday and Friday from 1:00 p.m. to 9:00 p.m.; Sunday and Monday are off. The starting wage is $24.19–$27.45.

The role includes supporting daily living skills, communication, recreation, and community participation; administering and monitoring medications; coordinating medical appointments; and helping develop and implement individualized service, nursing, and behavioral support plans. The Assistant Residence Manager helps supervise staff schedules, training, and responsibilities, serves as shift leader, and assumes leadership when the Residence Manager is absent. The role also requires accurate documentation in accordance with OPWDD and agency requirements and responding to behavioral or medical emergencies using SCIP-R and crisis response strategies. Collaboration with families, advocates, clinicians, and staff is part of providing holistic, individualized support.

Lifetime Assistance describes its work as mission-driven and focused on fostering independence, dignity, and respect. The organization highlights a supportive, inclusive culture, community partnerships, paid training and coaching, career advancement pathways, and education support.

Requirements

• High school diploma or equivalent plus one year of related experience, or one year of college coursework in human services or a related field.
• CPR/First Aid certification, or ability to obtain it.
• SCIP-R Level I; Level II may be required depending on assignment.
• Meet Lifetime Assistance Vehicle Operator requirements, including a valid driver’s license and two years of driving experience.
• Strong leadership, communication, organizational, and documentation skills.

Nice To Haves

• Familiarity with OPWDD regulations.

Responsibilities

• Support daily operations of a residential home and ensure compassionate, person-centered services.
• Assist individuals with daily living skills, communication, recreation, and community inclusion.
• Administer and monitor medications and coordinate and track medical appointments.
• Supervise and support staff schedules, training, and responsibilities; act as shift leader and assume leadership in the Residence Manager’s absence.
• Assist in developing and implementing individualized service plans, nursing plans, and behavioral support strategies.
• Maintain accurate documentation in compliance with OPWDD and agency requirements.
• Respond to behavioral or medical emergencies using SCIP-R and crisis response strategies.
• Collaborate with families, advocates, clinicians, and staff to provide holistic, individualized support.

Benefits

• No-premium health insurance.
• Tuition assistance and scholarships, including 50% off tuition for two courses per semester and up to $3,000 scholarship per semester.
• Micro-credential stipends up to $750 and SUNY partnerships.
• Paid onboarding, hands-on training, coaching, e-learning, and ongoing paid training.
• Career advancement pathways, leadership training, and coaching support.
• Generous paid time off and supportive scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED