Assistant Residence Manager

BIRCH FAMILY SERVICES INC•New York, NY

14d•$23 - $25•Onsite

About The Position

The Assistant Residence Manager supports the functioning and quality of services for adults with mental and physical disabilities. The role assigns work to Direct Support Professionals (DSPs), oversees Shift Supervisors, and provides supervision of the residence when the Residence Manager is absent or alongside them. The position collaborates with an interdisciplinary team on treatment and behavioral plans and the individuals’ overall care. It also involves observing staff to ensure goals and behavioral support plans are implemented as intended, and communicating with schools and day treatment programs, including attending meetings. Other reasonably related duties may be assigned by the Residence Manager. This full-time position is located in Glen Oaks, New York. The stated shift is day, though the role may require a flexible and varied schedule, including second shifts, weekends, long irregular hours, and emergency on-call returns to work. Performance is evaluated annually based on the stated competencies and the NADSP code of ethics.

Requirements

At least 3 years of experience in an OPWDD-related field, including 2 years in a supervisory capacity.
Demonstrated competency in written, verbal, and computational skills to document records in accordance with program standards.
Ability to work a flexible schedule if needed to accommodate residents and attend team meetings.
Ability to articulate the company’s philosophy, mission, and goals to varied audiences.
Ability to present information effectively to clients, top management, and staff in verbal and written formats.
Ability to perform basic mathematical operations, including addition, subtraction, division, and multiplication.
Ability to solve practical and intellectual problems using logical thinking.
Ability to work within general guidelines with minimal supervision.
Ability to organize, prioritize, and execute responsibilities amid conflicting priorities or unexpected situations.
Ability to recognize the need for confidentiality and maintain confidential information.
Ability to speak clearly and hear spoken words well.
Ability to operate routine office equipment, including telephones and computers.
Ability to travel to company sites using customary public or private transportation.
Ability to work long, irregular hours, including second shifts and weekends, and return to work in emergencies on an on-call basis.
Near-vision ability to read data and documents, including spreadsheets and reports, in print and on computer screens.
Ability to operate a motor vehicle.
Ability to provide physical care for clients and consumers, including bathing, feeding, changing clothes or diapers, and pushing wheelchairs.
Ability to physically restrain abusive clients or consumers.

Nice To Haves

Bachelor’s degree in Human Services or a related field.
Experience in a residential, health, or treatment-related setting.

Responsibilities

Assist in maximizing the functioning of adults with mental and physical disabilities.
Ensure quality services to all residents.
Assign work to DSPs and oversee Shift Supervisors in their duties.
Supervise staff and oversee the residence in the absence of the Residence Manager or in conjunction with the Residence Manager.
Collaborate with the interdisciplinary team on treatment and behavioral plans and the overall care of residents.
Observe Shift Supervisors to ensure they complete goals according to the prescribed method.
Observe staff to ensure behavioral support plans are implemented when necessary.
Attend semi-annual, annual, and special meetings at schools and/or day treatment programs.
Communicate professionally with schools and/or day treatment programs when necessary.
Perform other tasks and duties reasonably related to the job responsibilities, as assigned by the Residence Manager.