Assistant Registrar

Earlham College•Richmond, IN

7d•Onsite

About The Position

Earlham College is seeking a team-oriented individual with excellent communication and organizational skills to serve as a full-time Assistant Registrar. This role will support the Registrar and Associate Registrar in the daily operations of the Registrar's Office, focusing on academic records, registration, credential processes, advising, and related activities. The Assistant Registrar will be cross-trained in various aspects of the office.

Requirements

1-3 years administrative experience in records administration and/or database management (direct experience in higher education setting preferred).
Completion of some college-level coursework is preferred; equivalent experience will also be considered.
Experience with managing large data sets using spreadsheets.
Previous experience working with student information systems (Ellucian Banner is a plus).
Commitment to quality customer service and support of student success.
Workplace professionalism and collegiality.
Ability to work collaboratively as a member of a team.
Effective verbal and written communication skills.
Strong analytical and problem-solving skills.
Strong organization skills with attention to detail and data accuracy.
Solid critical thinking skills to understand student and faculty issues.
Ability to exercise sound judgment in challenging service situations.
Ability to handle sensitive information and maintain a high level of confidentiality.
Familiarity, and ability to explain FERPA guidelines and federal and state laws pertaining to higher education.
Ability to work under pressure, with minimal supervision and to take initiative.
Ability to determine timelines, organize and prioritize projects and tasks, and meet deadlines.
Comfort working with technology and ability to learn new applications quickly.
Positive attitude and ability to plan and adapt to change.
Commitment to serving the needs of a culturally and educationally diverse community.

Responsibilities

Serve as the first point of contact for the department, providing information and responding to inquiries from students, faculty, parents, and the general public.
Advise and communicate effectively with a diverse faculty and student body regarding academic policies and procedures related to student records.
Provide academic advising assistance to faculty and staff.
Oversee the management of confidential data in student academic records, including grade and name changes, handling sensitive information in accordance with federal regulations and institutional requirements.
Process student course registration requests, change of enrollment/information, and other student-related enrollment activities; update student records as documentation is received.
Process change of advisor, major and minor declaration forms, and maintain information in the student information system.
Complete all custom student enrollment verifications and form letters, including loan deferments, letters of anticipated graduation, and degree verifications.
Oversee leave and withdrawal processes and maintain information.
Oversee outgoing transcript requests for current students and alumni via National Student Clearinghouse.
Coordinate process and serve as primary liaison to academic departments and programs conveners for senior capstone reporting.
Oversees Spring Awards Convocation.
Manage the Registrar’s Office Inbox to ensure all responses to student, staff, and faculty inquiries are complete in a timely manner.
Serve as primary supervisor for student workers.
Participate in Commencement planning and execution, including preparing diplomas and covers, and assisting with rehearsal and student line-up.
Work closely with the Registrar to assess projects and tasks within assigned areas, stay up-to-date on industry trends, best practices, and emerging technology, and make recommendations for improvement.
Participate in training and professional development activities.
Other duties as assigned.

Benefits

Medical, Dental, and Vision Insurance
Company paid Long-Term Disability after 1 year of full-time service
Basic and Voluntary Life insurance
Employee Assistance Program
Campus Store Discount
Free ticket vouchers for Richmond Symphony Orchestra
Wellness Center Free Membership or Discount for eligible employees
Athletic Games-Free entry to all home games
Free entry into most Theatre/Music shows
Tuition Benefits for Immediate Family for eligible employees
403(b) Retirement – For eligible employees, Earlham will contribute a non-elective contribution equal to 5% of gross pay after 2 years of service. After 3 years of service, this non-elective contribution increases to 8%. Vesting credit is available for new employees with previous service in the education sector with required documentation.
Discounts from many Wayne County Chamber of Commerce member businesses