Registrar

Presbyterian Healthcare Services • Socorro, NM

1d • Onsite

About The Position

Responsible for creating accounts in the Hospital Information System. Will act as gatekeeper to validate and verify the demographic information updated into the Hospital Information System by the patient at time of service. Ensures patients medical record number is not duplicated to ensure patient safety. Provides a high level of customer service when dealing with physicians, hospital departments, patients, and their families.
Join the team at Socorro General Hospital in Socorro, New Mexico, and step into a role where your work truly makes an impact. We’re looking for a motivated Registrar who’s ready to help ensure every patient’s experience begins with accuracy, compassion, and exceptional service. This is your chance to grow your career, support your community, and be part of a team that makes a meaningful difference every single day.

Requirements

• High school diploma or GED.
• Less than one year experience in clerical office setting or in healthcare setting.
• One to two years customer service experience

Responsibilities

• Acts as information center, answers telephones, relays messages and screens visitors.
• Registers all patient types to ensure proper documentation, to include obtaining complete demographic and billing data to comply with billing and regulatory agency requirements, insurance verification and designated scope.
• Obtains signatures on all required documents.
• Checks online payors for eligibility on self pay patients
• Receive payments from patients and issues receipts, reconciles daily cash and verifies cash balances, posts and prepares receipts for deposit.
• Maintains and fosters effective public relations with patients, physicians and the public.
• Documents all activity in the Hospital Information system.
• Completes updates on patient demographic, financial, and compliance information in the Medipac system.
• Utilizes the necessary systems to proactively complete registration, and verification functions.
• Communicates with patients in a confidential professional manner using tact and diplomacy.
• Advises patients and their families of co-pays, deductibles, and coinsurances at time of service.
• Provides for extra coverage as needed.
• Receives constructive feedback from the Patient Access Supervisor and incorporates it into daily operations.
• In compliance with established departmental policies and procedures, objectives, quality assurance program, safety environmental, and infection control standards.
• Ensure compliance with HIPPA, EMTALA, and JCAHO.

Benefits

• medical
• dental
• vision
• short-term and long-term disability
• group term life insurance
• other optional voluntary benefits
• Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED