Assistant Registrar for Technology & Operations

Abilene Christian University•Abilene, TX

1d•Onsite

About The Position

The Assistant Registrar for Technology & Operations is primarily responsible for managing processes related to the academic calendar, serving as the office's main technology expert, systems project management, and providing leadership for the main location of the Office of the Registrar. This role requires the employee to be a professing Christian and support the Christian mission of ACU. ACU is affiliated with the fellowship of the Church of Christ.

Requirements

Bachelor’s degree required.
Technology skills and understanding of data base management required.
Excellent oral and written communication skills.
Experience with and sensitivity to the needs of those we serve (students, faculty, staff, parents, prospective students and alumni).
Must be competent in using system wide data bases.
Must be able to work within a systems environment.
Must be detail oriented; have a high level of accuracy.
Must have initiative and the ability to design, implement, and manage processes.
Must be able to manage staff and student employees.
Ability and willingness to maintain a professional appearance.
Team player.
Focused; sees projects to completion with attention to detail and accuracy.
Flexible and collaborative.
High degree of integrity and Christian ethics; high level of confidentiality essential.
Skill in handling challenging conversation with students, parents and faculty.
Strong internal sense of responsibility.

Nice To Haves

Master’s degree strongly preferred.
Prior experience in an academic office or knowledge of academic records strongly preferred.
Prior experience with the Workday Student system preferred.
Prior experience with the Ellucian Banner system preferred.
Prior experience in supervising employees.

Responsibilities

Implement and manage processes and communications related to the academic calendar, including all beginning- and end-of-term processes and the interpretation of policies related to the calendar and processes.
Serve as the primary technology expert within the office, for areas including Workday and Banner, Degree Works maintenance, training, and security; and serve as liaison with the Information Technology area.
Provide systems analysis and design for academic issues related to technology; implement new processes as new technologies become available.
Provide leadership for the main location of the Office of the Registrar.
Using the academic calendar, develop and implement an operations schedule for processes that will be run at the correct times in the semester.
Communicate with the Registrar and other campus personnel regarding time lines and dates for grading, registration, data transfer with the National Student Clearinghouse, and all other term operations.
Provide support and training on a variety of technology systems for the academic division, including Workday, Banner, reporting tools, Degree Works, imaging tools, and other tools as needed.
Serve as a resource for on-campus constituents regarding reports and data gathering.
Serve as the primary liaison with the Information Technology area for ongoing support, maintenance and projects.
Implement projects related to technology and processes for the academic division.
Provide systems analysis and design for academic issues related to technology.
Stay informed regarding new features in both new and existing technologies related to work in the academic division.
Manage the day to day operations including transcript and certification of enrollment fulfillment, student records management, front desk customer service, etc.
Provide oversight for office staff members.
Provide direct supervision of student employees.