About The Position

The Assistant Quality Control Manager - Supply Chain plays a crucial role in ensuring product quality and safety within the supply chain. This position involves a wide range of responsibilities, including partnership collaboration, quality control, food safety management, business process improvement, influential communication, data literacy, warehouse management, documentation, ripening processes, and operational excellence. The role requires a strong understanding of various business vernaculars, quality control techniques, food safety standards, and process improvement methodologies. The Assistant Quality Control Manager will work collaboratively to build high-performing teams, maintain the highest standards of integrity, serve customers by delivering results, and strive for excellence through continuous improvement and adoption of new technologies. Walmart offers competitive pay, performance-based bonuses, and a comprehensive benefits package including health, financial, and paid time off benefits, as well as educational opportunities through the Live Better U program.

Requirements

  • Bachelor’s degree in Agriculture, Agronomy, Food Science, or related field OR 2 years’ experience in food manufacturing or production quality control/assurance, food safety or related field.
  • Possess knowledge of Stakeholder identification and mapping, stakeholder analysis, stakeholder communication, stakeholder engagement techniques, stakeholder management effectiveness tools and methods, fluency in many specialized business vernaculars.
  • Possess knowledge of auditing and reporting requirements, maintaining inventory quality including food for storing and processing.
  • Possess knowledge of Cold Chain Policies, Sanitary and Safe Food Handling Practices, personal protective equipment policies.
  • Possess knowledge of Process improvement techniques and methodologies, change management principles, process analysis processes.
  • Possess knowledge of Verbal/Nonverbal behaviors, application and allocation of Business Communication styles/techniques in ambiguous and challenging situations, emotional intelligence, situational awareness, communication channels/mediums, interpersonal skills, and universal relationship building with ability to connect unconnected parties, influencing styles.
  • Possess Knowledge of Data collection modes, techniques and tools, data analytics, visualization tools and techniques, existing and upcoming digital applications, technology innovation trends, industry benchmarks, data quality governance.
  • Possess knowledge of regulatory and reporting requirements, Warehouse Key Performance Indicators, warehouse equipment maintenance procedures, basic warehouse activities.
  • Possess knowledge of regulatory and reporting requirements, data auditing processes, data retention policies.
  • Possess knowledge of Fruit ripening processes, color variation guidelines, various produce product quality ordering and scheduling procedures, proper produce handling procedures.
  • Possess knowledge of regulatory and reporting requirements, Standard Operating Procedure documentation, key functional roles within department.

Nice To Haves

  • Data Analysis
  • Fruit ripening experience

Responsibilities

  • Builds, maintains, and enhances effective internal and external partnerships.
  • Identifies and addresses additional partner needs and educates them on value creation.
  • Communicates with other individuals or cross-functional teams to solve shared problems cooperatively.
  • Participates in audits of product deliveries and stored products.
  • Understands and utilizes all tools used for maintaining audit information sharing best practices with leaders and peers.
  • Employs basic quality control techniques in food testing and other practices.
  • Identifies potential cold chain deviations and opportunities.
  • Handles actual or potential quality problems such as problems with raw materials.
  • Performs quality control activities according to organizational standards/requirements.
  • Demonstrates understanding of the effects of time and temperature on product quality.
  • Coaches personnel on how to use tools and equipment for quality inspection.
  • Monitors and controls potential food handling hazards such as cold chain management and cross contamination.
  • Ensures that team members are wearing appropriate personal protective equipment in accordance with workplace standards.
  • Ensures proper food handling practices.
  • Informs others about factors that may have an impact on safe food handling processes.
  • Assures that all equipment and work areas are sanitary.
  • Follows the ServSafe standards, food handling policies, and applicable laws and regulations.
  • Participates in defining organizational strategic goals and purposes; defines how to gather and keep customers.
  • Analyzes business processes, identifies alternative solutions to outdated processes, and assesses their feasibility.
  • Establishes requirements for substantial changes in the overall mission, roles, responsibilities, and processes necessary to make business improvements.
  • Evaluates financial, cultural, technological, and other factors that need to be addressed.
  • Recommends innovative approaches that seek the use of advanced technology.
  • Works to overcome Business Process Improvement resistance from managers, the labor force, and other groups.
  • Leads discussions with varying viewpoints confidently.
  • Presents to and influences audiences across divisions using appropriate frameworks/tools.
  • Leverages fact-based data and analytics insights from multiple finance and business domains to build a cohesive narrative, forms an argument, organizes thoughts, and presents in a clear, concise, meaningful way.
  • Demonstrates superior decision and coordination skills when faced with conflicting or ambiguous inputs.
  • Acts as a trusted advisor to business partners, influencing them to act as needed to move the business forward.
  • Provides respectful, effective, timely feedback to others.
  • Seeks, internalizes, and utilizes feedback to make changes.
  • Delineates the problem, leveraging data to determine the root cause and apply the information to find a solution.
  • Ensures data quality and organization processes information for analysis.
  • Able to define benchmarks and quality rules for key data assets.
  • Participates in the feedback loop between data intake and insights and continually works on improving the data collection process.
  • Identifies and proposes ways to automate and/or improve existing processes in the respective area of work with the help of technology.
  • Demonstrates a working knowledge of Data Science techniques and their applications to their role.
  • Consumes existing data/reports and uses them to make business decisions.
  • Performs basic warehousing activities such as receiving, putting away, picking, packing, and shipping merchandise.
  • Collects and translates the business requirements for specifications of warehouse management systems.
  • Assists in implementing mechanization approaches and techniques in a distribution center.
  • Analyzes and documents key performance indicators of warehouse management in own area.
  • Maintains warehouse equipment and facilities.
  • Evaluates best practices of data gathering, record maintenance, and documentation within the industry.
  • Advises on advanced data gathering and record maintenance.
  • Evaluates the pros and cons of various audit data analysis methods for the organization.
  • Teaches others how to review and interpret the report and logged data.
  • Implements procedures and policies for record maintenance.
  • Oversees data gathering and documentation within the area of work.
  • Manages the conditioning and ripening of bananas, avocados, pears, and other produce that need ripening.
  • Forecasts demand for fruit to ensure that it arrives at the desired color and maturity.
  • Orders and schedules inbound and outbound delivery of bananas, avocados, pears, and other ripening produce.
  • Educates distribution center and store associates on proper handling procedures.
  • Evaluates relevant industry practices from an operations perspective and works accordingly.
  • Works to resolve obstacles to goals of several organizational functions.
  • Advises others to carry out responsibilities based on understanding of key organizational functions.
  • Designs awareness programs for multi- and cross-functional issues of the regulatory environment.
  • Facilitates interrelationships between major functions and sub-functions.
  • Recommends efficiencies in operational functions and One Best Way documentation wherever possible.
  • Monitors organizational adherence to policies and procedures.
  • Facilitates communications across departments to ensure a smooth workflow in the facility and related partner functions.
  • Applies regulatory programs as needed to comply with major products, processes, or business areas.
  • Provides recommendations and solutions to existing and potential legal or regulatory problems.
  • Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences.
  • Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
  • Creates opportunities for all associates to thrive and perform.
  • Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
  • Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
  • Maintains and promotes the highest standards of integrity, ethics, and compliance.
  • Models the Walmart values to support and foster our culture.
  • Holds oneself and others accountable.
  • Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first.
  • Considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans.
  • Makes decisions based on data insights and analysis.
  • Balances short- and long-term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
  • Displays curiosity and a desire to learn.
  • Takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)
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