Assistant, Quality Assurance

Samuel, Son & Co.•Lebanon, VA

15h•Hybrid

About The Position

This role supports daily quality operations and tasks under the guidance of the Quality Manager. It involves coordinating with the Manufacturing Manager to ensure effective communication, accuracy, and product quality throughout the production process. The position also entails maintaining and creating Standard Operating Procedures (SOPs) and Work Instructions, managing Non-Conformance Reports (NCRs), and supporting the documentation of Corrective Actions and training logs. Additionally, the role assists with Return Material Authorization (RMA) procedures, provides backup support to the Data Coordinator and Documentation Specialist, maintains gage calibration logs, and prepares Quality Alerts. A working knowledge of the ISO quality management system is required, including assisting with internal audit schedules and conducting audits.

Requirements

High school diploma or equivalent
Basic understanding of computers with the ability to use Microsoft Word, Excel, Outlook, and IFS systems.
Reading, writing, and basic math skills required.
Ability to read and interpret blueprints.
Strong organizational and recordkeeping skills with attention to detail.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Nice To Haves

Additional technical training or coursework in quality or manufacturing is preferred.
Familiarity with regulatory agency requirements is an asset.
Previous experience in a manufacturing or quality-related role preferred.

Responsibilities

Assist the Quality Manager with daily quality operations and tasks as assigned.
Coordinate with the Manufacturing Manager to ensure effective communication, accuracy, and product quality throughout the production process.
Maintain Standard Operating Procedures (SOPs) and Work Instructions, and assist in creating new Work Instructions as required.
Assist with the management of Non-Conformance Reports (NCRs) and maintain associated records.
Support the documentation and tracking of Corrective Actions and maintain training logs.
Assist with Return Material Authorization (RMA) procedures and recordkeeping.
Provide backup support to the Data Coordinator and Documentation Specialist, as needed.
Maintain gage calibration logs and coordinate calibration activities with outside services.
Support quality operations by preparing Quality Alerts and maintaining related documentation.
Demonstrate working knowledge of the ISO quality management system; assist in scheduling and maintaining internal audit schedules, and conduct internal audits as required.