Quality Assurance Assistant
About The Position
The Quality Assurance Assistant (QA Assistant) is responsible for executing documentation preparation and customer approval workflows to support manufacturing and quality operations. This role ensures that required documentation, certification packages, and customer submittals are completed accurately, on time, and in compliance with internal procedures and customer requirements. The QA Assistant plays a critical transactional role within the Quality organization by managing document preparation (WC 970) and customer approval workflows (WC 971), enabling Quality Engineers to focus on technical decision-making, corrective actions, and quality system governance. The position works closely with Quality Technicians, Quality Engineers, Metallurgy, and Engineering to gather required information and ensure complete and accurate documentation.
Requirements
- Minimum of a high school diploma or GED equivalent and at least two years of related experience and/or equivalent education & experience
- Knowledgeable in ISO 9001 Quality Standards, AS9100 preferred.
- Previous working experience with document control
- Demonstrated knowledge of document preparation is required, AS9102 is highly desired.
- Previous experience using an ERP system is desired, preferably PLEX.
- Proficient in Microsoft Excel, Word, Outlook.
- Demonstrated problem solving skills and excellent organizational and communication skills.
- Ability to multi-task.
- Position is required to be on-site, occasional work from home with supervisor approval is available.
- Supports and demonstrates the Company’s core values.
- This position involves access to technical data that is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR), which define a “U.S. person” to include a U.S. citizen, lawful permanent resident (green card holder), or a protected individual as defined by 8 U.S.C. 1324b(a)(3). Employment is contingent upon the applicant’s ability to meet these requirements or the Company’s ability to obtain an export license on the applicant’s behalf.
Nice To Haves
- AS9100 preferred
- AS9102 is highly desired
- Previous experience using an ERP system is desired, preferably PLEX.
Responsibilities
- Prepare quality documentation packages to support production and customer requirements
- Compile and organize required documentation, including: Certifications, inspection reports, material documentation, and supporting technical records
- Ensure documentation is complete, accurate, and formatted per internal and customer standards
- Verify that all required documentation components are included prior to submission
- Submit documentation packages to customers for approval
- Track approval status and follow up as needed to ensure timely completion
- Maintain records of submissions, approvals, and revisions
- Coordinate responses to customer documentation-related requests
- Ensure all required inputs are obtained to complete document packages
- Escalate missing or unclear information to appropriate stakeholders
- Maintain organized records of documentation and approvals
- Enter and update documentation status within ERP/QMS systems (e.g., Plex)
- Ensure traceability and accessibility of documentation
- Follow established procedures, templates, and workflows
- Identify inefficiencies or recurring issues in documentation processes
- Support continuous improvement efforts related to: document cycle time, first-pass quality, and workflow consistency
- Additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
