Assistant Property Manager

Kingsley Management Inc•Kitchener, ON

About The Position

The Assistant Property Manager plays a key role in supporting the Property Manager with the day-to-day operations of residential properties. This position contributes to maintaining high standards across the portfolio by assisting with property maintenance, financial management, and administrative functions, ensuring properties remain well-maintained, efficient, and financially successful.

Requirements

2–5 years of experience in property management, real estate, or a related field (residential experience preferred)
Strong customer service and communication skills, with experience handling tenant inquiries and resolving issues
Organized and detail-oriented, with the ability to manage multiple priorities independently
Experience with budgeting support, rent collection, and lease administration
Familiarity with property management software such as Yardi (asset) and Microsoft Excel
Knowledge of landlord-tenant legislation and property management regulations is an asset
Ability to work with vendors and contractors and support day-to-day building operations
Proactive, reliable, and able to exercise sound judgment while handling confidential information
Flexible and available to support the Property Manager as needed, including occasional on-call duties for emergencies

Nice To Haves

Residential experience preferred
Familiarity with property management software such as Yardi (asset)
Knowledge of landlord-tenant legislation and property management regulations is an asset

Responsibilities

Assist with scheduling and overseeing maintenance and repairs to ensure properties are well-maintained upon approval from the Property Manager.
Respond to tenant inquiries in a timely manner.
Conduct regular property inspections to identify and address maintenance issues.
Coordinate with vendors and contractors to ensure timely and quality work.
Complete vacant unit inspections.
Maintain accurate records of maintenance activities and ensure compliance with safety regulations.
Interact with Building Managers in a professional manner to resolve problems.
Assist in preparing and managing property budgets.
Obtain quotes and complete analysis.
Collect rent, other fees, and ensure timely and accurate processing of payments.
Assist in obtaining quotes as part of the tender process.
Maintain organized and up-to-date property files and records.
Prepare lease agreements, notices, and other property-related documents.
Assist with marketing and advertising efforts to attract new tenants.
Support the Property Manager in various administrative tasks as needed.
Help with developing and implementing Standard Operating Procedures.
Ensure tenant satisfaction and retention through effective communication and problem resolution.
Special projects as assigned.
Ensure compliance with all local, Provincial, and federal regulations related to property management.
Implement and enforce property policies and procedures.
Promote a safe and healthy environment for tenants and staff.
Report incidents and resolutions to the Property Manager.
Other duties as assigned