Assistant Property Manager - Artistry Apartments

Milhaus•Indianapolis, IN

About The Position

The Assistant Property Manager assists the Property Manager with the overall management of the property, helping generate satisfactory cash flow, positive resident relations, and optimal resident retention. The role also involves regular communication with Milhaus employees, outside vendors, and other individuals as needed to fulfill its responsibilities. The Assistant Property Manager handles residency inquiries and related records, processes resident paperwork, leases apartment homes, and supports applicant screening and resident communications in accordance with company procedures, Equal Housing Opportunity requirements, and applicable program regulations. The role contributes to marketing and community outreach, prepares reports, handles deposits and financial records, supports budget administration and expense control, and completes move-in and move-out inspections. The position also helps manage the property during the Property Manager’s temporary absence and performs other duties as assigned. Milhaus describes itself as a national multifamily developer, owner, and operator. The company emphasizes transparency, collaboration, integrity, execution, innovation, and opportunities for career growth. This position may be based onsite at one of its properties.

Requirements

At least two years of progressively responsible experience.
High school diploma or equivalent.
Valid driver’s license.
Excellent oral, written, and interpersonal skills.
Experience in budget planning and expense monitoring.
Computer skills sufficient to enter reports and daily operations data.
Knowledge of Equal Housing Opportunity requirements and applicable program regulations.

Responsibilities

Handle telephone and in-person residency inquiries and maintain inquiry records.
Process confidential and other resident paperwork in a timely manner.
Lease apartment homes, including handling inquiries, greeting prospective residents, conducting tours, processing applications and deposits, following up with prospects, and ensuring timely lease renewals.
Screen, interview, and notify applicants of acceptance or denial in accordance with company procedures, Equal Housing Opportunity requirements, and applicable program regulations.
Conduct market surveys and make marketing recommendations based on survey analysis.
Prepare flyers or other promotional media as requested, develop promotional ideas, and help implement them.
Complete weekly traffic analysis reports and other required reports.
Make community contacts with employers, real estate agencies, and others as part of corporate and community outreach.
Accept and record checks, money orders, and certified checks for daily deposits.
Ensure financial reporting, records, and paperwork are completed correctly and on time.
Report property loss or liability-related incidents to Milhaus Risk Management promptly.
Report work-related injuries to Milhaus Human Resources promptly.
Process evictions and attend court appearances if required.
Assist with preparation and administration of the community operating budget, including control of monthly expenses.
Complete move-in and move-out inspections as directed by the supervisor.
Comply with local, state, and federal regulations and company policies and procedures.
Manage the property during the temporary absence of the Property Manager.
Perform other duties as assigned by the supervisor.
Communicate with Milhaus employees, outside vendors, and other relevant individuals as needed.