Assistant Property Manager

Morgan Properties•Lansdale, PA

About The Position

Join Our Team as an Assistant Property Manager – Support with Excellence! We are looking for a dependable and driven Assistant Property Manager who takes pride in doing the right thing, supporting others, and creating positive experiences for residents. If you enjoy building strong relationships, communicating with honesty and professionalism, and working as part of a team to help a community thrive, this could be the perfect opportunity for you. In this role, you'll play a key part in the daily operations of the property while helping residents feel valued, supported, and truly at home.

Requirements

Two to three years of related experience and/or training.
Prior experience in property management or managerial experience in a sales/customer service role.
Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties.
Strong interpersonal and communication skills to interact effectively with residents and office staff.
Strong analytical and problem-solving skills to resolve issues efficiently.
Detail-oriented with the ability to maintain accurate records and manage various tasks simultaneously.

Responsibilities

Address delinquent accounts and initiate the eviction process, filing necessary documents and attending court hearings if required.
Assist in following up on delinquencies and ensure timely collection of payments.
Handle all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.
Assist in scheduling appointments for potential prospects and residents.
Maintain accurate resident records, including account setup (names, lease dates, charges, and credits).
Process security deposit refunds and ensure positive resident relations.
Record all resident correspondence and assist in validating rental eligibility.
Promote resident retention programs and address resident concerns promptly.
Provide support in the absence of the Property Manager and assist in managerial duties as directed.
Assist with creating monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
Provide training and coaching to office staff as directed by the Property Manager.
Attend staff meetings and take minutes when necessary.
Assist in collection and processing of all payments and purchase orders.
Assist in any requested work to be done on the property and ensure completion.
Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements.
Oversee lease and renewal processes, ensuring accuracy and compliance with policies.
Maintain renewal records and assist with marketing and follow-up for leasing.
Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance.