Assistant Property Manager

Village GreenColumbus, OH
Onsite

About The Position

Village Green offers a unique environment that empowers our team to exceed residents' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to create a "best in class" apartment community! Founded in 1919, Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations, to name a few. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a vital investment in your future. So why wait? Our 100-year history makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry.

Requirements

  • Previous experience in Property Management a must
  • Previous supervisory skills required
  • Requires good computer skills with emphasis on Microsoft Word and property management software, and prefer some experience in Excel
  • Good organizational skills
  • A basic understanding of accounting principles and office administration
  • Ability to communicate effectively
  • Must be team-oriented

Responsibilities

  • Assists the Property Manager with activities involved in the successful day-to-day operation of the community with strong emphasis on accounts receivable and leasing.
  • Determines the new interest rate annually and revises the security deposit interest forms
  • Establishes and maintain good relations with residents, prospective residents, vendors, and co-workers
  • Maintains controls over Accounts Receivables.
  • Maintains Village Green’s targeted delinquency goal of less than .005% of annual GPI.
  • Applies payments to resident ledgers; make daily bank deposits; follow-up with telephone calls and/or collection or demand notices (letters) to ensure prompt payment by residents; creates and delivers NSF notification letters; adjusts/corrects resident ledgers; inputs concessions; updates lease information/changes; etc.
  • Maintains current and complete property management software information.
  • Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc.
  • Administers the lease renewal program.
  • Generates and delivers general correspondence to residents, vendors, and prospective residents such as lease violations, certificates of insurance updates, application rejection letters, etc.
  • Inspects condition of move-outs in a timely manner in order to document charges prior to reconciling security deposits
  • Maintains collection policy for residents who moved out with a balance on their account.
  • Assists in monitoring property condition; report concerns/liabilities to property manager/maintenance supervisor
  • Adheres to established policies related to fair housing
  • Performs general office duties: answers the telephone; writes service requests, newsletters, files, monitors and orders office supplies and printed materials, etc.
  • Performs, when asked, property manager duties in absence of Property Manager
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