Assistant Property Manager

CommonPlace•Raleigh, NC

17h•Onsite

About The Position

CommonPlace is a Property Management company that has a passion for building comfortable communities through quality customer service and original ideas. Team members will collaborate with enthusiastic coworkers in a thriving culture that inspires and rewards creativity. We provide significant career advancement opportunities, competitive compensation, benefits, and incentive programs. We are currently seeking an Assistant Property Manager at CommonPlace! The Assistant Property Manager is responsible for supporting the Property Manager in overseeing the daily operations of the property under the established budgeted financial and operational goals. The Assistant Property Manager performs marketing, leasing, and resident-related functions to maintain budgeted or greater occupancy for the property. This job description is not an exclusive or exhaustive list of all the job functions that this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the needs of the property.

Requirements

3 - 5 years of property management or lateral experience
Competent in Fair Housing and must complete Fair Housing Certification
Leadership experience
Strong conflict-resolutions skills
Self-motivated with attention to detail
Ability to maintain positive relationships with internal and external contacts
Ability to exercise sound judgement
Accurate accounting skills
Ability to walk and stand for extended periods of time
Valid Driver's License and current insurance as securing supplies and travel to other properties maybe needed.

Nice To Haves

Appfolio experience preferred

Responsibilities

Completes the daily transactions and tasks related to the financial operation of the property by collecting and posting rent, fees, and other payments, processing bank deposits, dispositions, reconciling bank accounts, and processing invoices and payables
Prepares financial reports, monthly close-out, and all bookkeeping tasks
Ensures delinquency is minimal by implementing procedures for collecting rents, balances, and move-out debts
Enforces strict rent collection policy and follows established procedures relating to evictions by following proper notice requirements, evicting residents, and representing the community as required in court proceedings
Prepares and serves 3 Day Notices accurately
Processes resident move-outs by reviewing and applying applicable charges and follows the disposition process in accordance with company procedures and legal requirements
Creates organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution
Maintains precise data in the property manage software (Appfolio) and performs frequent updates and back-ups to ensure the integrity and accuracy of the system
Utilizes lead generation system to drive occupancy. Oversees leasing process - conducts tours, responds to leads, ensures marketing is accurate, verifies qualified applicants, certifies lease administration is thorough, confirms demographics are correct, and ensures move-in ready status
Responds to resident issues and requests by exercising sound judgement and taking appropriate action
Promotes resident retention by building positive relationships, oversees timely completion of maintenance requests, plans community events, and conducts resident follow-ups
Prepares lease renewal letters, monitors renewals, and ensures lease renewal documents are signed
Demonstrates daily care for the physical asset by ensuring grounds, amenities, and office are clean and immaculately maintained
Acts as the on-site supervisor in the absence of the Property Manager by managing and delegating on-site staff, vendors, and the operations of the community in compliance with company policies, procedures, and business practices