Assistant Property Manager

Fairlawn • Louisville, KY

1d • Onsite

About The Position

We are seeking a highly motivated Assistant Property Manager to join our awesome team here at Fairlawn! The ideal candidate will embody Fairlawn’s core values: Be Kind, Own It, Be Flexible, and Always Improve.

The Assistant Property Manager role is specifically accountable for resident services (including the renewals and move out processes) and accounts receivable, while assisting the Property Manager in other areas as needed. The ideal candidate will have superior attention to detail, be ambitious and self-motivated to directly handle a wide range of property management activities.

Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,750 units and $900 million in assets under management, Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky. We are actively expanding into additional Midwest markets.

Requirements

• Have at least 3 years of customer service experience
• Have a High School Diploma or GED (Undergraduate Degree preferred)
• Are proficient with relevant technology (e.g. Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology
• Demonstrate superior attention to detail, high energy and positive attitude
• Have excellent interpersonal, written and verbal communication skills
• Have an ability to give and receive real-time feedback with a positive mindset
• Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve
• Valid driver’s license and dependable transportation. Limited in-town usage of personal vehicle for errands and property visits required with any out-of-county personal mileage reimbursed at the Federal rate
• Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
• Serve as one of the emergency contacts for the community
• Ability to perform the physical functions of the position, not limited to ability to walk properties, complete physical inspections, deliver resident communications and show properties

Nice To Haves

• Have at least 1 year in property management or real estate, preferred

Responsibilities

• Handle daily operations including answering calls, scheduling appointments, greeting visitors, showing residences to prospective residents and any necessary paperwork, filing, etc.
• Assist the Property Manager in setting market rents, conducting market research, defining leasing goals and running the renewal process
• Supervise turnover including obtaining bids from subcontractors, supervising turnover process, assist in hiring staff for turnover, and managing small renovation projects
• Handle resident accounting tasks such as rent collection, posting rent and preparing deposits
• Apply established sales and marketing strategies to increase property traffic, maintain closing ratios and meet or exceed budgeted occupancy
• Process maintenance requests and follow up with residents to confirm completion
• Have a thorough knowledge of lease terms, specifications and policies
• Learn, audit, and ensure team’s compliance with all Fair Housing Laws including local, state and federal housing regulations
• Assist in the oversight of any on-site staff and the relevant departments (leasing and maintenance)
• Pivot, roll up your sleeves and jump in where needed!

Benefits

• Medical, Dental, Vision, and Life Insurance
• Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts
• 401(k) Retirement Plan with Match
• Paid Vacation, Sick Leave, and Holiday Pay
• Company events
• Wellness Days
• Additional monthly or quarterly incentive pay for meeting goals and supporting property performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees