Assistant Property Manager -St. Mary's Villas
About The Position
The Assistant Property Manager works with the Property Manager in the day-to-day operations of St. Mary's Villas, a 47-unit affordable housing community for seniors in Knoxville, Tennessee. The role provides customer service to residents and visitors, supports and provides direction to staff, and works with Front Desk and Maintenance site teams to coordinate resident engagement and events. A strong understanding of HUD and Tax Credit requirements is essential. This is an on-site position. The stated pay is $20–$21 per hour, dependent on experience. Mercy Housing is a mission-driven organization guided by mercy, justice, and respect. The organization describes its work as creating homes, hope, and opportunity through affordable housing and inclusive communities, while supporting employees’ personal and professional growth. Mercy Housing is a fair chance employer and considers qualified applicants with arrest and conviction records when conducting background checks.
Requirements
- High school diploma or equivalent.
- Valid driver's license.
- Strong understanding of HUD and Tax Credit experience/requirements.
- Ability to adhere to complex regulatory requirements.
- Ability to maintain resident accounts receivable ledgers under supervision.
Nice To Haves
- One year of administrative, office, accounting, or customer service experience.
- Property management work experience.
- Knowledge of applicable local and federal housing laws.
- Knowledge of real estate property management applications.
Responsibilities
- Enter data in resident accounts receivable ledgers.
- Assist with resident records documentation.
- Collect rent and other income, make bank deposits, and forward receipts.
- Assist with the leasing process from initial application through move-in.
- Respond to customer service requests.
- Work with the Property Manager in day-to-day property operations.
- Provide customer service to residents and visitors, and take initiative and provide direction to staff.
- Work with Front Desk and Maintenance site teams and coordinate resident engagement and events.
- Adhere to complex regulatory requirements and maintain resident accounts receivable ledgers under supervision.
- May work outside normal business hours to respond to property needs.
Benefits
- Several healthcare plans to choose from.
- Dental coverage, including a free basic dental option.
- Vision coverage.
- 15 days of earned PTO during the first year.
- 12 company holidays and 2 floating holidays.
- 403(b) plan with employer match.
- Early close Fridays, with 3 paid hours each Friday.
- Early close before a holiday, with 3 paid hours.
- Paid time off between Christmas and New Year's holiday.
- Paid time off to volunteer.
- Paid parental and caregiver leave.
- Employer-paid life insurance.
- Free Employee Assistance Plan.
- Pet insurance options.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
