ASSISTANT PROPERTY MANAGER RESIDENTIAL

STOLADI PROPERTY GROUP • Washington, DC

32d • $61,750 - $77,000 • Onsite

About The Position

The Assistant Property Manager supports the Property Manager with daily operations of residential rental properties and condominium associations. The role assists across property operations, with particular responsibility for accounts payable and receivable, and provides administrative and project coordination support. It also contributes to leasing, resident and owner relations, vendor management, budgeting, and compliance. A strong background in affordable housing tax credits, such as LIHTC, is needed to support regulatory compliance and portfolio performance.

For condominium associations, the position conducts property inspections, assists with financial reviews and annual budgeting, maintains knowledge of governing documents and applicable regulations, manages requests for proposals, and supports Boards of Directors and association committees. The role has no supervisory responsibilities.

Requirements

• One year of college or technical school, or three to six months of related experience and/or training, or an equivalent combination of education and experience.
• Strong background in affordable housing tax credits, such as LIHTC.
• Ability to read and interpret business and professional publications, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and measurements; apply basic algebra and geometry.
• Ability to solve practical problems with limited standardization and interpret written, oral, diagrammatic, or scheduled instructions.
• Computer knowledge of Excel, order processing systems, Word, Outlook, PowerPoint, and Yardi.
• Ability to perform the essential functions, with reasonable accommodations where applicable.
• Physical ability to regularly sit; use hands; reach; and talk or hear; occasionally stand and walk; and occasionally lift or move up to 10 pounds.
• Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Assist with leasing, resident relations, marketing, maintenance coordination, budgeting, accounts receivable and payable, vendor relations, staff recruitment, and team development.
• Monitor local market trends and recommend strategies to improve leasing outcomes and resident satisfaction.
• Communicate apartment availability, traffic trends, and occupancy and leasing strategies to the Property Manager and team.
• Oversee accounts payable and ensure payments are timely and accurate.
• Manage the purchase order system, including initiating and renewing standing orders.
• Set up vendors and collect W-9 forms and credit documentation.
• Conduct leasing activities, including greeting prospects, assessing needs, presenting units, explaining features and benefits, completing sales, and following up.
• Keep the leasing office, model units, and vacant apartments presentable.
• Complete leasing applications, verifications, lease agreements, and addenda, and communicate application results.
• Maintain organized files, leasing documents, and operational reports.
• Process rent and deposits, scan daily deposits to the bank, and update resident accounts with payments and charges.
• Maintain confidential resident records, including move-ins and move-outs, notices, late payments, and returned checks; research and correct discrepancies.
• Support rent collection and reduce delinquency through calls, notices, and personal outreach.
• Manage the online work order system by assigning tasks to maintenance or front desk staff and following up on completion and service quality.
• Respond to resident concerns and follow through to resolution, escalating issues when needed.
• Monitor resident satisfaction through direct interactions and Customer Satisfaction Surveys.
• Provide phone support for the management office and assist with overflow coverage.
• Prepare routine correspondence, memoranda, and internal communications.
• Conduct monthly and bi-monthly condominium property inspections and submit required reports.
• Review association financial statements and assist with annual budget preparation.
• Maintain working knowledge of association governing documents, including declarations, bylaws, rules, and regulations.
• Stay current with applicable state regulatory statutes and ensure compliance with community policies and procedures.
• Prepare and manage requests for proposals for community services.
• Collaborate with Boards of Directors and association committees, attend meetings, and provide administrative support as needed.
• Maintain organized unit files, resident and owner communications, vendor contracts, and association documents.

Benefits

• Medical, dental, and vision insurance for the employee at no cost; additional medical plan options are available for a small monthly cost.
• Health Savings Account available depending on medical plan selection, with monthly company contributions of $150 for an employee or $300 for an employee plus dependents.
• Long-term disability, short-term disability, and life insurance for the employee at no cost.
• At least 160 hours (20 days) of paid time off.
• Most federal holidays and the employee’s birthday observed as holidays.
• Guaranteed annual salary raises depending on CPI.
• Annual bonus of up to 4%, depending on the previous year’s performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree