ASSISTANT PROPERTY MANAGER RESIDENTIAL

STOLADI PROPERTY GROUP • Washington, DC

150d • $61,750 - $77,000 • Onsite

About The Position

The Assistant Property Manager supports the Property Manager with the daily operations of residential rental properties and condominium associations. The role assists across property operations, with particular responsibility for accounts payable and receivable, and provides advanced administrative and project coordination support. It also contributes to leasing, resident and owner relations, vendor management, budgeting, and compliance to promote high service standards and operational efficiency.

For condominium associations, the position conducts property inspections, reviews financial statements, assists with annual budgets, maintains knowledge of governing documents and applicable regulations, manages requests for proposals, and supports Board of Directors and committee work. The job has no supervisory responsibilities. This posting is for a candidate pool and does not represent an immediate opening; interviews will be scheduled only if a position becomes available.

Requirements

• One-year certificate from a college or technical school, or three to six months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from managers, clients, customers, and the public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
• Ability to solve practical problems with limited standardization and interpret written, oral, diagrammed, or scheduled instructions.
• Computer knowledge of Excel, order processing systems, Word, Outlook, PowerPoint, and Yardi.
• Ability to perform the essential duties, with reasonable accommodations available for individuals with disabilities.

Responsibilities

• Assist with leasing, resident relations, marketing, maintenance coordination, budgeting, accounts receivable and payable, vendor relations, staff recruitment, and team development.
• Monitor local market trends and recommend strategies to improve leasing outcomes and resident satisfaction.
• Communicate with the Property Manager and team about apartment availability, traffic trends, occupancy, and leasing performance.
• Oversee accounts payable to ensure payments are timely and accurate.
• Manage the purchase order system, including initiating and renewing standing orders.
• Set up new vendors and collect W-9 forms and credit documentation.
• Conduct the leasing process, including greeting prospective residents, assessing needs, presenting units, explaining features and benefits, closing sales, and following up.
• Keep the leasing office, model units, and vacant apartments presentable.
• Complete leasing applications, verifications, lease agreements, and addenda, and communicate results to applicants.
• Maintain organized files, leasing documents, and operational reports.
• Process rent and deposits, scan daily deposits to the bank, and update resident accounts with payments and charges.
• Maintain accurate and confidential resident records, research and correct discrepancies, and document move-ins and move-outs, notices, late payments, and returned checks.
• Support rent collection and reduce delinquency through calls, notices, and personal outreach.
• Manage the online work order system by assigning tasks to maintenance or front-desk staff and following up on completion and service quality.
• Respond promptly to resident concerns, follow through to resolution, and escalate issues when necessary.
• Monitor resident satisfaction through direct interactions and Customer Satisfaction Surveys.
• Provide professional phone support for the management office and assist with overflow coverage.
• Prepare routine correspondence, memoranda, and internal communications.
• Conduct monthly and bi-monthly condominium association property inspections and submit required reports.
• Review association financial statements and assist with annual budget preparation.
• Maintain working knowledge of association governing documents, including declarations, bylaws, rules, and regulations.
• Stay current with relevant state regulatory statutes and ensure compliance with community policies and procedures.
• Prepare and manage requests for proposals for community services.
• Collaborate with Board of Directors and association committees, attend meetings, and provide administrative support as needed.
• Maintain organized unit files, resident and owner communications, vendor contracts, and association documents.

Benefits

• Medical, dental, and vision insurance for the employee at no cost.
• Additional medical plan options available at a small monthly cost; employees pay monthly premiums for additional dependents.
• Health Savings Account available depending on medical plan selection, with a monthly company contribution of $150 for the employee or $300 for the employee plus dependents.
• Long-term disability, short-term disability, and life insurance for the employee at no cost.
• At least 160 hours (20 days) of paid time off.
• Most federal holidays are observed, and the employee's birthday is observed as a holiday.
• Guaranteed annual salary raises based on CPI.
• Annual bonus of up to 4%, based on the previous year's performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed