Assistant Property Manager - Lease Up

ZRS Management • Dallas, TX

1d • Onsite

About The Position

The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position reports directly to the Property Manager. The primary focus includes collecting rent, posting revenue, filing evictions, issuing lease violations, reviewing and approving applications, auditing move-ins, ensuring correct resident billing, completing monthly reports, assisting with the property budget, resolving resident situations, assisting with leasing and tours, handling escalated service requests, working with the property manager to meet occupancy and leasing goals, and assisting with resident functions and renewals. The role requires strong customer service, organizational, and technical skills, and the ability to work in a fast-paced environment.

Requirements

• Valid Drivers License
• High school diploma
• Demonstrate excellent computer skills
• Demonstrate excellent verbal, math, and reasoning skills
• Demonstrate strong negotiating and sales abilities
• Possess strong leadership skills
• Possess strong interpersonal and organization skills
• Possess effective time management skills and attention to detail
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
• Knowledge of Internet, Email, and social media as it pertains to marketing of community
• Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
• Knowledge of business practices and principles
• Ability to handle multiple projects and tasks
• Ability to cope with stress in a composed manner
• Ability to respect and maintain confidentiality
• Ability to work independently as well as collaboratively in a team environment
• Flexible to work evenings, weekends, and holidays as needed
• Possess strong customer service skills
• Possess strong organizational and technical skills
• Highly motivated team player with the ability to work in a fast-paced environment

Nice To Haves

• 1+ experience in property management or real estate
• Post-secondary preferred in units in business, or property management

Responsibilities

• Motivating and encouraging the Leasing Consultants in leasing tasks
• Compiling, understanding and utilizing market information on an on-going basis
• Preparing for advancement to Property Manager
• Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system
• File evictions when applicable, and be informed of local laws and policies
• Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met
• Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines
• Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded
• Ensure that all residents' current and futured scheduled billing is correct
• Complete monthly reports in accordance with company guidelines
• Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval
• Troubleshoot and resolve resident situations before being escalated to the property manager
• Assist with leasing when necessary and take tours
• Take escalated service requests and work with the property team to ensure adherence to customer service standards
• Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals
• Assist Property Manager with hosting resident functions and maximizing resident renewals
• May need to work one weekend a month

Benefits

• Full-time, career-track positions
• Competitive pay
• Health insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Employee Assistance Program (EAP) that cares for the mental health and wellness of our team members; this extends to their family members as well
• Housing discounts
• Vacation
• Paid holidays
• Exceptional 401k plan with employer match
• Paid time off
• Floating holidays that can be used as desired (volunteering, voting, or a mental health day)
• Flexible 401K plans
• Credits for fitness programs
• Incentives for annual check-ups with a physician
• Discount programs for pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees