Assistant Property Manager/Front Desk - 111 Jones

Mercy Housing•San Francisco, CA

2d•Onsite

About The Position

The Assistant Property Manager/Front Desk position assists the property manager in the day-to-day front-line operations of the property. This role involves preparing and scheduling Desk Clerks to ensure adequate coverage and replacements, training and motivating new clerks, and monitoring building traffic. Mercy Housing is dedicated to redefining affordable, low-income housing and creating a more humane world where communities thrive. As the largest nonprofit affordable housing provider in the nation, they build, preserve, and manage program-enriched housing across the country. Candidates with lived experience are encouraged to apply. This is an on-site position.

Requirements

High school diploma or equivalent.
Learn and adhere to Fair Housing regulatory requirements.
Dependable, punctual, and reliable.
Legally operate a motor vehicle (valid driver's license).
Demonstrate good verbal and written communication.
Basic proficiency of Microsoft Word and property management software.
Effectively operate office equipment.

Nice To Haves

Minimum of one (1) year of administrative, office, accounting, and/or customer service, including as a desk clerk.
Two (2) years strongly preferred.
Property management work experience and knowledge of applicable local and federal housing laws.
Knowledge of Yardi database and real estate property management applications.

Responsibilities

Assist with collection of rent and other income on a monthly basis.
Make bank deposits and forward receipts to National Office.
Assist with the leasing process from initial application to move-in when needed.
Collaborate with the site team and residents to create and strengthen a healthy community.
Facilitate on-site communication.
Monitor property goals.
Attend all staff meetings.
Prepare and schedule Desk Clerks ensuring adequate coverage and replacements when needed.
Train and motivate all new clerks.
Monitor the traffic in and out of the building.

Benefits

Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year
12 company holidays + 2 floating holidays
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid Time off between Christmas and New Year's Holiday
Paid Volunteer Time
Paid Parental Leave and Care Giver Leave
Paid Life Insurance
Free Employee Assistance Plan
Free Basic Dental
Pet Insurance options